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features
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support

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Description

An innovative solution designed for overseeing customer interactions across various channels. It enables seamless connection, understanding, engagement, and the cultivation of lasting relationships with customers on over 25 online platforms. AiPlex Bridge is recognized as India's sole ORM platform focused on digital engagement. It integrates digital content management, social media surveillance, proactive response management, review control, analytics, and a consolidated digital command center, all packaged within one comprehensive platform. This holistic approach not only enhances customer satisfaction but also streamlines the overall management of customer relationships.

Description

The Plex Quality Management System (QMS) enables both process and discrete manufacturers to adhere to stringent industry standards and customer requirements through an integrated digital record-keeping system. By facilitating consistent and reliable quality assurance via in-line quality measures, transparent reporting, and straightforward audit tracking, it ensures that manufacturers can maintain compliance effortlessly. With real-time access to quality documentation available digitally throughout the organization, businesses can effectively meet regulatory demands while fostering operational efficiency. Enhanced delivery performance, improved supplier relationships, and greater customer satisfaction contribute to sustained growth in both new and repeat business. By embedding quality management into everyday workflows and processes, the risk of quality-related losses, warranty claims, or product recalls is significantly minimized, ultimately enhancing brand image and customer loyalty. Furthermore, Plex enables the creation of detailed process control plans that include specific inspection protocols and digital checklists, streamlining quality oversight across various operational areas. This comprehensive approach to quality management not only safeguards compliance but also drives continuous improvement and innovation within the manufacturing sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Plex Asset Performance Management No 
Plex Manufacturing Execution System (MES) No 
Plex Production Monitoring No 
Plex Smart Manufacturing Platform No 
VKS No 

Integrations

Plex Asset Performance Management Yes 
Plex Manufacturing Execution System (MES) Yes 
Plex Production Monitoring Yes 
Plex Smart Manufacturing Platform Yes 
VKS Yes 

Pricing Details

$365
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AiPlex Software

Founded

2003

Country

India

Website

www.aiplexbridge.com

Vendor Details

Company Name

Rockwell Automation

Founded

1903

Country

United States

Website

www.plex.com/products/quality-management-system

Product Features

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

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