Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aimably's suite of software and services gives accounting professionals a full understanding of your company's Amazon Web Services spending, empowering well-informed business decisions that were previously impossible.
AWS INVOICE MANAGEMENT
With Aimably, monthly AWS invoices are automatically transformed into vendor bills for your accounting package, categorized to your company's general ledger, customer list, and financial dimensions.
AWS SPEND TRANSPARENCY
With Aimably, every line item of spend can be scrutinized as it is incurred, ensuring teams stay on track and no bill is ever a surprise.
AWS COST REDUCTION
With Aimably, clients gain a full picture of available cost reduction opportunities, including their effort, risk and potential savings.
OUTSOURCED FINANCIAL OPERATIONS
With Aimably, accounting teams can rely on our professional team to record, report and forecast AWS spending, without requiring in house expertise.
Description
Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Dixa
No
Flip
No
Intercom
No
Salesforce
No
Zendesk
No
Integrations
Amazon Web Services (AWS)
No
Dixa
Yes
Flip
Yes
Intercom
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
$425/legal entity/month
Each module or service may be purchased separately. Please find complete pricing details on our website.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aimably
Founded
2020
Country
United States
Website
www.aimably.com
Vendor Details
Company Name
Lang.ai
Country
Spain
Website
www.lang.ai/
Product Features
Cloud Cost Management
Cost Reduction Optimization
Yes
Dashboard
Yes
Data Import/Export
Yes
Data Storage
Yes
Data Visualization
Yes
Resource Usage Reporting
Yes
Roles / Permissions
Yes
Spend and Cost Reporting
Yes
Spend Management
Approval Workflow
No
Budgeting / Forecasting
No
Expense Tracking
Yes
Multi-Currency
No
Prepaid Cards
No
Procurement Management
No
Receipt Management
No
Spend Analysis
Yes
Spend Control
No
Supplier Management
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No