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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aimably's suite of software and services gives accounting professionals a full understanding of your company's Amazon Web Services spending, empowering well-informed business decisions that were previously impossible. AWS INVOICE MANAGEMENT With Aimably, monthly AWS invoices are automatically transformed into vendor bills for your accounting package, categorized to your company's general ledger, customer list, and financial dimensions. AWS SPEND TRANSPARENCY With Aimably, every line item of spend can be scrutinized as it is incurred, ensuring teams stay on track and no bill is ever a surprise. AWS COST REDUCTION With Aimably, clients gain a full picture of available cost reduction opportunities, including their effort, risk and potential savings. OUTSOURCED FINANCIAL OPERATIONS With Aimably, accounting teams can rely on our professional team to record, report and forecast AWS spending, without requiring in house expertise.

Description

Lang revolutionizes support interactions by auto-tagging them with personalized data categories, leading to a reduction in average resolution time by over 60%. By leveraging your customer support data, you can create a more efficient and intelligent customer experience (CX) team. Enhanced categorization of support interactions allows for the automation of various manual tasks such as ticket routing, triage, and prioritization, which significantly shortens the time it takes to resolve issues. Every organization holds a wealth of customer interaction data, and Lang empowers you to establish tailored CX categories to gather and organize this data more effectively than ever before. With the ability to easily generate actionable insights from your data, you can enhance customer retention and identify potential revenue streams. Utilizing your own unique data language, Lang assists in the automatic tagging and categorization of customer interactions, revealing new patterns within your data. Moreover, you can effortlessly set up automation based on these insights, integrating seamlessly with essential CX systems. By enabling real-time auto-tagging and categorization of incoming support tickets, you can ensure a swift and organized response to customer inquiries. This approach not only streamlines processes but also enhances overall customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Dixa No 
Flip No 
Intercom No 
Salesforce No 
Zendesk No 

Integrations

Amazon Web Services (AWS) No 
Dixa Yes 
Flip Yes 
Intercom Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

$425/legal entity/month
Each module or service may be purchased separately. Please find complete pricing details on our website.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aimably

Founded

2020

Country

United States

Website

www.aimably.com

Vendor Details

Company Name

Lang.ai

Country

Spain

Website

www.lang.ai/

Product Features

Cloud Cost Management

Cost Reduction Optimization Yes 
Dashboard Yes 
Data Import/Export Yes 
Data Storage Yes 
Data Visualization Yes 
Resource Usage Reporting Yes 
Roles / Permissions Yes 
Spend and Cost Reporting Yes 

Spend Management

Approval Workflow No 
Budgeting / Forecasting No 
Expense Tracking Yes 
Multi-Currency No 
Prepaid Cards No 
Procurement Management No 
Receipt Management No 
Spend Analysis Yes 
Spend Control No 
Supplier Management No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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