Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your video conferencing experience with the innovative capabilities of artificial intelligence. Aiko Meet integrates state-of-the-art AI features into a user-friendly, browser-based video conferencing platform, offering subtitles and complete call transcripts for added convenience. By merging the latest technological advancements in video conferencing with cutting-edge AI, we deliver a rich and powerful tool that simplifies remote meetings significantly. Aiko Meet operates entirely within your browser, eliminating the need for any extensions or complicated installations! Utilizing WebRTC, a secure and private peer-to-peer protocol developed through collaboration among major web browsers, our platform ensures a seamless connection. Just share your personalized link, and participants can join the call effortlessly with a single click! Aiko Meet is designed to be straightforward and hassle-free for all users involved. Furthermore, we employ TLS, the leading standard for secure communications, to guarantee that your conversations remain completely confidential. Additionally, Aiko Meet stands out as one of the few video conferencing solutions that utilizes a fully connected mesh network, enhancing reliability and performance. This unique approach not only improves connectivity but also ensures that every participant enjoys a smooth and uninterrupted experience during their calls.
Description
Compunetix’s Video Call Center is a web solution built using dynamic WebRTC technology. It allows video connections with just one click, without the need for any downloads. Users can connect video from any device with support for PSTN audio integration to WebRTC. VCC provides call center functionality such as intelligent routing, multiple queues and call transfer. Security is a top priority. Support for encrypted video connections, and HIPAA compliance are available for telehealth apps. The platform can be deployed on a cloud-based system or as a dedicated solution. VCC's simple video interfaces simplify communication and streamline the experience for users. Other features include real time video call transfer and automated queuing. Real-time dashboards and reporting are also available. Multi-party calling capabilities, multi tenant support, call monitoring and advanced collaboration functionality like application sharing, file transfers, and chat are also available.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$9 per user per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aiko AI
Founded
2019
Country
United States
Website
helloaiko.com
Vendor Details
Company Name
Compunetix
Founded
1968
Country
United States
Website
www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/
Product Features
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No