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Description
Introducing a contemporary ticketing and marketplace solution designed specifically for fans and enhancing their overall experience. This platform goes beyond mere moments, as Smart Tickets ensure protection against fraud, ensuring that tickets reach actual fans rather than automated bots, and guaranteeing they remain unique and at face value. Everything required to enjoy your event, showcase your collectibles, or gain access to exclusive experiences is conveniently available on your device. That's right—when using the Aijia platform, you won’t encounter any booking fees for events. Aijia tickets also come with added features, such as opportunities for meet & greets and post-show NFT collectibles that you can showcase or sell within our marketplace. Additionally, you have the chance to earn continuously from NFT collectible sales on the secondary market, providing your most dedicated fans with new ways to engage. This approach not only rewards fans but also enriches their experience significantly, allowing them to enjoy zero ticket fees while always receiving the original ticket price. Furthermore, pricing and unique in-event experiences are seamlessly integrated into specific tickets for a personalized touch. Ultimately, this platform represents a revolutionary shift in how fans interact with events and collectibles.
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
API Access
Has API
No
API Access
Has API
No
Integrations
Groundhogg
No
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$149 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aijia
Website
aijia.fan/
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Product Features
Ticketing
Barcode / Ticket Scanning
No
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
No
Fundraising Management
No
General Admission
No
Kiosk Ticketing
No
Mobile Ticketing
No
Online Ticketing
No
Onsite Ticketing
No
POS
No
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
