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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Aigency operates as an innovative agentic commerce platform that creates a parallel version of your store on your own domain (ai-yourbrand-com), designed to engage with shoppers directed by AI assistants such as ChatGPT, Gemini, Claude, and Perplexity. Instead of merely landing on a static webpage, the incoming traffic is directed into an interactive conversation that addresses the specific inquiries regarding products, pricing, and sizing that both shoppers and AI systems tend to have, ensuring that the purchasing process remains on your site and adheres to your preferred guidelines. Functioning seamlessly in the background, our system comprises agents that systematically crawl, organize, render, monitor, and facilitate transactions alongside your existing store; this means no need for re-platforming or migration, with implementation taking just a few days. Additionally, a robust control and policy engine governs the capabilities of these agents, establishing clear rules about what they can recommend, what must be avoided in responses, and how they direct shoppers through the purchasing journey. Each inquiry answered by the agent generates valuable demand data that remains outside the purview of ChatGPT, providing insights into consumer behavior and preferences. To get started, potential clients can take advantage of a complimentary scan at aigency.ai, which reveals where ChatGPT is already directing traffic towards their store and what those visitors encounter upon arrival. This initial analysis can serve as a valuable tool for businesses looking to optimize their engagement with AI-driven shoppers.

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$ 97 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aigency

Founded

2025

Country

United States

Website

www.aigency.ai

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Product Features

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

Agentic Commerce Protocol (ACP) Reviews

Agentic Commerce Protocol (ACP)

Agentic Commerce Protocol