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Description
Aigency operates as an innovative agentic commerce platform that creates a parallel version of your store on your own domain (ai-yourbrand-com), designed to engage with shoppers directed by AI assistants such as ChatGPT, Gemini, Claude, and Perplexity. Instead of merely landing on a static webpage, the incoming traffic is directed into an interactive conversation that addresses the specific inquiries regarding products, pricing, and sizing that both shoppers and AI systems tend to have, ensuring that the purchasing process remains on your site and adheres to your preferred guidelines.
Functioning seamlessly in the background, our system comprises agents that systematically crawl, organize, render, monitor, and facilitate transactions alongside your existing store; this means no need for re-platforming or migration, with implementation taking just a few days. Additionally, a robust control and policy engine governs the capabilities of these agents, establishing clear rules about what they can recommend, what must be avoided in responses, and how they direct shoppers through the purchasing journey. Each inquiry answered by the agent generates valuable demand data that remains outside the purview of ChatGPT, providing insights into consumer behavior and preferences.
To get started, potential clients can take advantage of a complimentary scan at aigency.ai, which reveals where ChatGPT is already directing traffic towards their store and what those visitors encounter upon arrival. This initial analysis can serve as a valuable tool for businesses looking to optimize their engagement with AI-driven shoppers.
Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$ 97 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aigency
Founded
2025
Country
United States
Website
www.aigency.ai
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes