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Average Ratings 0 Ratings
Description
Aiello Voice Assistant (AVA) is a comprehensive AI Concierge aimed at transforming the hospitality industry. With the power of natural voice interactions, AVA enables guests to manage room devices, make service requests, and retrieve information with ease. It goes beyond being a mere assistant; it acts as a strategic tool for engagement that enhances revenue by actively showcasing hotel amenities to guests.
In addition to its convenience, AVA promotes eco-friendliness by replacing traditional paper compendiums with a sustainable digital alternative. By minimizing the volume of inquiries at the front desk and seamlessly integrating with hotel management systems, AVA not only optimizes operational efficiency but also ensures a smooth and contemporary experience for travelers around the globe. This innovative approach aligns with modern expectations while prioritizing environmental responsibility.
Description
Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Pricing varies
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
Agilysys
Founded
2000
Country
Canada
Website
www.resortsuite.com/applications/concierge/