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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aiello Voice Assistant (AVA) is a comprehensive AI Concierge aimed at transforming the hospitality industry. With the power of natural voice interactions, AVA enables guests to manage room devices, make service requests, and retrieve information with ease. It goes beyond being a mere assistant; it acts as a strategic tool for engagement that enhances revenue by actively showcasing hotel amenities to guests. In addition to its convenience, AVA promotes eco-friendliness by replacing traditional paper compendiums with a sustainable digital alternative. By minimizing the volume of inquiries at the front desk and seamlessly integrating with hotel management systems, AVA not only optimizes operational efficiency but also ensures a smooth and contemporary experience for travelers around the globe. This innovative approach aligns with modern expectations while prioritizing environmental responsibility.

Description

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Pricing varies
Free Trial Yes 
Free Version No 

Pricing Details

€99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

GuestService

Country

United Kingdom

Website

guestservice.net

Product Features

Product Features

Menu

Color-Coding / Upselling Tools No 
Digital Signage / Menu Boards No 
Kiosk Menus No 
Menu Design Tools No 
Menu Item Management No 
POS Integration No 
Pre-Made Menu Templates No 
Printed/Paper Menus No 
QR Code Menus No 
Tablet Menus No 

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