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Description
Aiello Task Management System Pro (TMS Pro) serves as an all-encompassing platform that optimizes task management and communication among various hotel departments. Tailored specifically for the hospitality sector, it consolidates guest inquiries, housekeeping responsibilities, and maintenance tasks into one unified digital interface, thus removing the need for paper processes and minimizing instances of miscommunication. By providing real-time updates and management dashboards, it allows staff to monitor, delegate, and complete tasks with increased effectiveness.
In addition to boosting operational efficiency, TMS Pro significantly improves the guest experience by facilitating quicker response times and aligning with sustainability goals. This innovative system not only helps hotels raise their service quality but also enables informed decision-making for the smooth execution of daily operations, ultimately fostering a more cohesive environment for both staff and guests alike.
Description
An exceptionally versatile and comprehensive property management solution tailored for the hospitality sector, SMS|Host has over 35 years of innovative experience backing its design. This all-encompassing suite is the sole tool your establishment requires to optimize operations and boost productivity. Whether you manage a chic boutique hotel or a comprehensive resort, our property management software is poised to elevate your business to new heights. As a leader in the industry, SMS|Host offers a guest-focused, mobile-compatible, all-in-one platform that meets various needs. Featuring integrated Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most intricate properties can function seamlessly. Enhance communication among housekeeping staff and swiftly adapt a range of housekeeping services to fit your requirements. This solution is particularly beneficial for guests with unique needs or for timeshare and condominium properties facing specific contractual commitments to owners, ensuring a tailored approach to property management. Ultimately, SMS|Host stands out as the definitive choice for any hospitality establishment seeking to improve guest experiences and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Breezeway
No
IDeaS G3 RMS
No
Innspire
No
OPERA Cloud PMS
Yes
OpenKey
No
Integrations
Breezeway
Yes
IDeaS G3 RMS
Yes
Innspire
Yes
OPERA Cloud PMS
No
OpenKey
Yes
Pricing Details
Pricing varies.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
Springer-Miller Systems
Country
United States
Website
www.springermiller.com/sms-host-resort-property-management/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
