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Description
Aiello Task Management System Pro (TMS Pro) serves as an all-encompassing platform that optimizes task management and communication among various hotel departments. Tailored specifically for the hospitality sector, it consolidates guest inquiries, housekeeping responsibilities, and maintenance tasks into one unified digital interface, thus removing the need for paper processes and minimizing instances of miscommunication. By providing real-time updates and management dashboards, it allows staff to monitor, delegate, and complete tasks with increased effectiveness.
In addition to boosting operational efficiency, TMS Pro significantly improves the guest experience by facilitating quicker response times and aligning with sustainability goals. This innovative system not only helps hotels raise their service quality but also enables informed decision-making for the smooth execution of daily operations, ultimately fostering a more cohesive environment for both staff and guests alike.
Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
OPERA Cloud PMS
No
Pricing Details
Pricing varies.
Free Trial
Yes
Free Version
No
Pricing Details
$400 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
