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Description
Aiello Task Management System Pro (TMS Pro) serves as an all-encompassing platform that optimizes task management and communication among various hotel departments. Tailored specifically for the hospitality sector, it consolidates guest inquiries, housekeeping responsibilities, and maintenance tasks into one unified digital interface, thus removing the need for paper processes and minimizing instances of miscommunication. By providing real-time updates and management dashboards, it allows staff to monitor, delegate, and complete tasks with increased effectiveness.
In addition to boosting operational efficiency, TMS Pro significantly improves the guest experience by facilitating quicker response times and aligning with sustainability goals. This innovative system not only helps hotels raise their service quality but also enables informed decision-making for the smooth execution of daily operations, ultimately fostering a more cohesive environment for both staff and guests alike.
Description
Hoodys is a platform for optimizing hotels operations and guest satisfaction.
Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests.
Hoteliers can manage hotel operations and tasks efficiently and smoothly.
Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.
API Access
Has API
No
API Access
Has API
No
Integrations
OPERA Cloud PMS
No
Pricing Details
Pricing varies.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
Hoodys
Country
India
Website
www.hoodys.in/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
Yes
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
