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Description
Manage your information, streamline your workflow, oversee your organization, enhance your decision-making, and disseminate your insights. By utilizing AidHound, you can boost your productivity by 20%. This software as a service (SaaS) solution is specifically crafted to enable organizations to efficiently gather, analyze, and visualize data related to their beneficiaries and operations in a secure manner. Consider your objectives and determine what data is essential to assess your trajectory. Create customized forms and profile sections to gather information about your participants and the activities undertaken by your team. AidHound aggregates all necessary data and transforms it into actionable insights, enabling you to meticulously evaluate your advancement and the influence your organization wields. Regularly assess your progress, formulate clear conclusions, and generate recommendations for implementation within your organization, allowing you to make well-informed choices, implement necessary adjustments, and then revisit the initial steps for continuous improvement. Ultimately, this cyclical process supports sustained growth and effectiveness.
Description
SoundHound AI is an enterprise conversational AI platform that enables organizations to build, deploy, and manage voice and digital AI agents across a wide range of customer and employee interactions. Its OASYS platform is a voice-native Orchestrated Agent System designed to coordinate conversational agents, business logic, integrations, and actions from a central environment. SoundHound agents can continue processing conversations in noisy or unpredictable real-world conditions and are designed to support natural spoken interactions. The platform provides guardrails, rule-based actions, and optional human escalation so organizations can control how agents respond and what actions they are permitted to take. Businesses can deploy agents across contact centers, websites, mobile applications, physical locations, vehicles, service desks, and commerce environments from the same platform. Supported use cases include customer service, digital assistants, drive-thru ordering, employee assistance, front-desk workflows, IT support, HR support, outbound communication, and voice commerce. SoundHound also provides security controls such as PII detection and masking, tenant isolation, encryption, access management, and auditable records of agent decisions and actions. The company supports industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel, hospitality, utilities, and small businesses. SoundHound AI is intended for organizations seeking enterprise-grade conversational automation that can connect voice interactions with real operational systems and business processes.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
$19.99 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
I AM - CONSULTORIA
Founded
2015
Country
Portugal
Website
aidhound.com
Vendor Details
Company Name
SoundHound AI
Founded
2005
Country
United States
Website
www.soundhound.com
Product Features
Association Management
Chapter Management
No
Committee Management
No
Dues Management
No
Election Management
No
Email Marketing
No
Event Management
No
Financial Management
No
Fundraising Management
Yes
Jobs Board
No
Member Communities
Yes
Member Directory
Yes
Member Portal
Yes
Membership Management
Yes
Website Management
No
Human Services
Case Management
Yes
Certification & Licensing
No
Child Welfare Management
Yes
Document Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Time Tracking
Yes
Training Management
Yes
Nonprofit
Accounting
No
Committee Management
No
Donor Management
Yes
Dues Management
Yes
Event Management
No
Fundraising Management
Yes
Member Database
Yes
Membership Management
Yes
Social Media Management
No
Volunteer Management
Yes
Social Work Case Management
Case Notes
Yes
Client Management
Yes
Document Management
Yes
Forms Management
Yes
Goal Setting / Tracking
Yes
Program Management
Yes
Referral Management
Yes
Reporting & Statistics
Yes
Scheduling
Yes
Volunteer Management
Yes
Product Features
Natural Language Processing
Co-Reference Resolution
No
In-Database Text Analytics
No
Named Entity Recognition
No
Natural Language Generation (NLG)
No
Open Source Integrations
No
Parsing
No
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
No
Tokenization
No
Speech Recognition
Audio Capture
No
Automatic Form Fill
No
Automatic Transcription
No
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
No
Specialty Vocabularies
No
Speech-to-Text Analysis
No
Variable Frequency
No
Voice Recognition
No
Text to Speech
API
No
Adjust Speaking Rate / Pitch
No
Audio Optimization
No
Custom Lexicons
No
Different Voice Choices
No
Multi-Language Support
No
Synchronize Speech
No
