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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AiChat presents a comprehensive set of AI-driven software solutions tailored for marketing, sales, and customer support across various chat platforms. Establish a support framework that facilitates seamless automated interactions, collaboration between humans and AI, and a holistic view of customer data, which is essential for nurturing stronger connections with clients. Our platform is designed for individualized conversations, featuring user-friendly design, customization, and automation capabilities. With tools ranging from intelligent segmentation to tailored customer journeys, our offerings encompass everything required to enhance marketing performance metrics. Elevate the shopping experience through an automated virtual sales assistant that grasps customer preferences and optimizes revenue with personalized product suggestions, all delivered across diverse chat channels. Ensure your online visitors receive immediate automated replies to frequently asked queries, while providing them with continuous education about your offerings around the clock; additionally, consider incorporating gamification elements into the chat to attract and engage more potential customers, thereby further expanding your reach.

Description

Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CCAvenue
Capillary Insights+
Easyflow
Facebook
Facebook Messenger
Freshdesk
HubSpot Customer Platform
Leadfeeder
Magento
Oracle Service
Razorpay
SAP Service Cloud
Salesforce
Shopify
Stackreaction
WebEngage
WhatsApp
Xendit
Zapier
ipdata

Integrations

CCAvenue
Capillary Insights+
Easyflow
Facebook
Facebook Messenger
Freshdesk
HubSpot Customer Platform
Leadfeeder
Magento
Oracle Service
Razorpay
SAP Service Cloud
Salesforce
Shopify
Stackreaction
WebEngage
WhatsApp
Xendit
Zapier
ipdata

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AiChat

Founded

2016

Country

Singapore

Website

aichat.com

Vendor Details

Company Name

Magiclane App Service Pvt. Ltd

Founded

2015

Country

India

Website

verloop.io

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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