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Description
Agot tackles significant challenges faced by restaurant operators, such as ensuring order precision, minimizing food waste, and enhancing service speed. Utilizing advanced computer vision technology, we monitor restaurant workflows, offering immediate prompts to staff and producing insightful analytics. Agot detects the items being cooked in the kitchen and sends real-time corrective notifications to line employees, guaranteeing that each dish is made to perfection down to the specific ingredients and packaged correctly. Additionally, Agot generates up-to-date preparation timelines based on fluctuating demand forecasts, which consider customer activity both in-house and at the drive-thru, along with available ready-to-sell stock. The platform also monitors customer experiences in-store and at the drive-thru, delivering timely alerts to help reduce long wait times. Key performance indicators tracked include drive-offs, guest bounces, wait durations, and dwell times, among others, allowing for continuous improvement in service efficiency. By addressing these various aspects, Agot ultimately aims to enhance the overall dining experience for customers.
Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agot
Founded
2019
Country
United States
Website
agot.ai
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com