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features
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support

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Description

Agot tackles significant challenges faced by restaurant operators, such as ensuring order precision, minimizing food waste, and enhancing service speed. Utilizing advanced computer vision technology, we monitor restaurant workflows, offering immediate prompts to staff and producing insightful analytics. Agot detects the items being cooked in the kitchen and sends real-time corrective notifications to line employees, guaranteeing that each dish is made to perfection down to the specific ingredients and packaged correctly. Additionally, Agot generates up-to-date preparation timelines based on fluctuating demand forecasts, which consider customer activity both in-house and at the drive-thru, along with available ready-to-sell stock. The platform also monitors customer experiences in-store and at the drive-thru, delivering timely alerts to help reduce long wait times. Key performance indicators tracked include drive-offs, guest bounces, wait durations, and dwell times, among others, allowing for continuous improvement in service efficiency. By addressing these various aspects, Agot ultimately aims to enhance the overall dining experience for customers.

Description

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agot

Founded

2019

Country

United States

Website

agot.ai

Vendor Details

Company Name

GuestXM

Country

United States

Website

guestxm.com

Alternatives

Alternatives

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