Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

X-FIRE™ (pronounced “crossfire”) stands out as Agnovi’s premier investigative case management software tailored specifically for police and law enforcement professionals. Created with the needs of investigators in mind, X-FIRE serves as the leading solution for managing significant investigations from the onset of the incident to the final steps of court disclosure. Its user-friendly interface, coupled with comprehensive features, makes it both a powerful and cost-effective choice. The software boasts advanced disclosure controls that safeguard sensitive information related to investigations, and it facilitates case categorization that enhances operational metrics. Additionally, X-FIRE seamlessly integrates incident management and tracking capabilities, ensuring a smooth workflow. It is compatible with major database systems such as Microsoft SQL Server, Oracle, and MySQL, and includes customizable workflow management, as well as tools for tracking investigator time, expenses, and assets. Feedback from law enforcement agencies has played a crucial role in driving the significant enhancements made to X-FIRE. With its ability to support large investigative teams, X-FIRE offers advanced workflow solutions, sophisticated communication tools, and robust business intelligence functionalities that are essential for modern law enforcement operations. This makes X-FIRE not only a tool but a partner in the pursuit of justice.

Description

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Microsoft Azure No 
Microsoft Entra ID No 
MySQL Yes 
Oracle Database Yes 
SQL Server Yes 

Integrations

Active Directory Yes 
Microsoft Azure Yes 
Microsoft Entra ID Yes 
MySQL No 
Oracle Database No 
SQL Server No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact us for pricing information.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Agnovi

Founded

2001

Country

Canada

Website

www.agnovi.com

Vendor Details

Company Name

Incident Tracker

Founded

2003

Country

United States

Website

www.incident-tracker.com

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database Yes 
Dispatching No 
Evidence Management Yes 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling No 

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning Yes 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning Yes 
Risk Assessment Yes 
Workflow Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Investigation Management

Contact Management No 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

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