Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Agnost AI serves as a comprehensive analytics tool for conversational agents, enabling teams to identify silent failures that may drive users away before they even realize it. By analyzing each conversation and its associated data, the platform highlights areas where the agent underperforms, user frustration occurs, inquiries are made, and points of potential churn emerge. It organizes thousands of interactions into identifiable issues and objectives, prioritizing them by their impact and connecting them to the specific conversations and data that reveal these trends. The system is adept at identifying hallucinations, unmet promises, quality concerns, policy breaches, compliance issues, increasing user friction, and instances where technical data suggests success despite a lack of satisfactory user outcomes. Rather than merely providing dashboards, Agnost AI focuses on pinpointing the most significant fixes, offering supporting evidence, suggesting necessary modifications, and outlining evaluations required to implement improvements effectively. Additionally, it can produce self-improvement recommendations and initiate pull requests for modifications to system prompts, agent interfaces, and more, ensuring continuous enhancement of conversational experiences. Through these capabilities, Agnost AI empowers teams to transform insights into actionable strategies that enhance user satisfaction and retention.
Description
Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
BannerBuzz
Yes
CardBoard
Yes
Corgi
Yes
Discord
No
Exa
Yes
Google Cloud Platform
Yes
Intercom
No
Jira
No
Lindy
Yes
Linear
No
Integrations
BannerBuzz
No
CardBoard
No
Corgi
No
Discord
Yes
Exa
No
Google Cloud Platform
No
Intercom
Yes
Jira
Yes
Lindy
No
Linear
Yes
Pricing Details
$49 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agnost AI
Country
United States
Website
agnost.ai/
Vendor Details
Company Name
Okapi Works
Country
Belgium
Website
scritch.xyz/
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Alternatives
Alternatives
No Alternatives