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Average Ratings 0 Ratings

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ease
features
design
support

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Description

An all-in-one, modern browser and API-driven solution designed for full-service resorts, boutique hotels, and various accommodations, this enterprise-ready property management system is utilized by some of the world’s most renowned resorts. Agilysys Visual One offers a fully integrated suite that encompasses everything necessary to ensure an unforgettable guest experience while omitting any unnecessary features. This extensive hotel PMS includes modules for reservations management, guest data handling, housekeeping oversight, and a mobile dashboard, among other functionalities. In addition to typical financial operations like accounts receivable, accounts payable, and general ledger management, it also incorporates purchase orders, condominium and club modules, as well as bank statement reconciliation. The activities module seamlessly connects with the Visual One PMS, enabling staff to efficiently schedule events and tailor reservations to meet guests' needs. With features such as mobile check-in and check-out, dining reservation capabilities, and timely room-ready notifications sent directly to guests' devices, it enhances the overall experience. Furthermore, a self-service kiosk is available for guests to check in, retrieve an encoded room key, check out, and print receipts, streamlining the entire process. This advanced solution ensures that both guests and staff enjoy a high level of convenience and efficiency.

Description

A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agilysys Sales & Catering
Alexa Smart Properties
Amazon
Wave RMS
rGuest Book
rGuest Express

Integrations

Agilysys Sales & Catering
Alexa Smart Properties
Amazon
Wave RMS
rGuest Book
rGuest Express

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agilysys

Founded

1963

Country

United States

Website

www.agilysys.com/en/solutions/by-products/property-management/visual-one-pms/

Vendor Details

Company Name

Zenya

Founded

2014

Country

United States

Website

zenya.io

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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