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Average Ratings 13 Ratings

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support

Description

An all-encompassing sales and event management solution that offers robust tools tailored for hotels, conference venues, and resorts, regardless of their size. Enhance your event revenue through insightful yield management techniques for group sales, conferences, and banquets. The interface features a logical, user-friendly design that allows for seamless navigation and detailed drill-down options, while folio management and room blocking can be easily executed with a simple drag-and-drop feature. This integrated lodging management system caters specifically to hotels and resorts. Cultivate exceptional guest relationships and maximize revenue potential with this enterprise-ready, all-in-one platform designed for full-service resorts, boutique hotels, and larger establishments alike. This solution includes the industry's top point of sale technology, crafted to ensure guest satisfaction and maintain a steady stream of revenue. Moreover, it offers a commission-free, user-friendly reservation system that streamlines the booking process for guests, ensuring their experience is both effortless and enjoyable. Altogether, this comprehensive system represents the pinnacle of hospitality management technology.

Description

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adyen No 
Agilysys InfoGenesis Yes 
Agilysys Stay Yes 
Agilysys Visual One Yes 
ChatGPT No 
DATEV No 
PayPal No 
SALTO KS No 
Stripe No 
fiskaly No 
gastronovi Office No 
rGuest Book Yes 

Integrations

Adyen Yes 
Agilysys InfoGenesis No 
Agilysys Stay No 
Agilysys Visual One No 
ChatGPT Yes 
DATEV Yes 
PayPal Yes 
SALTO KS Yes 
Stripe Yes 
fiskaly Yes 
gastronovi Office Yes 
rGuest Book No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€25/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Agilysys

Founded

1963

Country

United States

Website

www.agilysys.com/en/solutions/by-products/property-management/sales-and-catering/

Vendor Details

Company Name

HotelFriend

Founded

2016

Country

Germany

Website

hotelfriend.com/de/b/hotel-management-system

Product Features

Catering

Banquet Management No 
Billing & Invoicing No 
Booking Management No 
Calendar Management No 
Contract Management No 
Costing No 
Customer Database No 
Event Management No 
Facility Management No 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms No 
Employee Management Yes 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location No 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

Alternatives

rGuest Book Reviews

rGuest Book

Agilysys

Alternatives