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Description
An all-encompassing sales and event management solution that offers robust tools tailored for hotels, conference venues, and resorts, regardless of their size. Enhance your event revenue through insightful yield management techniques for group sales, conferences, and banquets. The interface features a logical, user-friendly design that allows for seamless navigation and detailed drill-down options, while folio management and room blocking can be easily executed with a simple drag-and-drop feature. This integrated lodging management system caters specifically to hotels and resorts. Cultivate exceptional guest relationships and maximize revenue potential with this enterprise-ready, all-in-one platform designed for full-service resorts, boutique hotels, and larger establishments alike. This solution includes the industry's top point of sale technology, crafted to ensure guest satisfaction and maintain a steady stream of revenue. Moreover, it offers a commission-free, user-friendly reservation system that streamlines the booking process for guests, ensuring their experience is both effortless and enjoyable. Altogether, this comprehensive system represents the pinnacle of hospitality management technology.
Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys InfoGenesis
Yes
Agilysys Stay
Yes
Agilysys Visual One
Yes
rGuest Book
Yes
Integrations
Agilysys InfoGenesis
No
Agilysys Stay
No
Agilysys Visual One
No
rGuest Book
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/property-management/sales-and-catering/
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Product Features
Catering
Banquet Management
No
Billing & Invoicing
No
Booking Management
No
Calendar Management
No
Contract Management
No
Costing
No
Customer Database
No
Event Management
No
Facility Management
No
Inventory Management
No
Kitchen / Menu Management
No
Order Management
No
Quote Management
No
Recipe Management
No
Waitstaff Management
No
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
