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Description
Streamline your email and SMS marketing strategies to maintain a strong connection with guests throughout their entire experience. Whether your communication is initiated upon reservation, during check-in or check-out, or as part of a broader automated marketing campaign, you can ensure that every interaction feels customized and relevant to the recipient. By delivering tailored content and exclusive offers, each message resonates with the unique characteristics, history, and preferences of the guest, creating valuable opportunities for both service enhancement and revenue generation. With a user-friendly, robust message editor, you can effortlessly design promotional templates that reflect your brand, utilizing a straightforward drag-and-drop system that ensures optimal display on both mobile and desktop devices. This cloud-based, user-friendly property management system empowers you to prioritize personal connections with guests, ultimately driving revenue growth, improving occupancy rates and inventory control, lowering operational costs, and enhancing overall satisfaction for both your brand and your guests. By leveraging technology to personalize guest interactions, you can transform the standard hospitality experience into something truly memorable.
Description
Kipsu supports over 2,700 properties, management groups, and brands by providing an organized and user-friendly messaging solution that enhances communication between hotels and their guests. With a unified inbox accessible on any device, team members can effectively delegate, prioritize, and respond to guest inquiries. Studies indicate that guests are generally unimpressed with chatbots, which is why Kipsu emphasizes fostering genuine human interactions between staff and guests, thus eliminating the potential pitfalls associated with automated messaging. By placing service professionals at the forefront of the guest experience, Kipsu significantly improves service quality. The digital messaging platform alleviates guests’ hesitations about voicing concerns regarding their stay, while also offering a convenient method to reach out before, during, and after their visit. Additionally, Kipsu streamlines front desk operations by directing calls and traffic toward messaging, enabling staff to manage and prioritize guest requests more efficiently. This innovative approach ensures that guests feel heard and valued throughout their entire stay.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/agilysys-digital-marketing/
Vendor Details
Company Name
Kipsu
Founded
2010
Country
United States
Website
kipsu.com/hospitality/
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
