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Description
Streamlined business analytics tailored for hotels, restaurants, and resorts. Gain deeper insights into expenditure with instant access to customer preferences and histories. Design personalized dashboards featuring key performance indicators updated daily. Dive deeper into your data segments to uncover insights that would remain hidden otherwise. With round-the-clock access to crucial POS and PMS information, you can maintain high guest service standards, regardless of your physical presence. Whether utilizing Agilysys InfoGenesis, Agilysys LMS, or both systems, it becomes straightforward to identify discrepancies that could hinder profitability and spot growth opportunities. Enhance your operations while elevating the guest experience. The journey begins with the right software to forecast guest reservations, allowing you to fine-tune inventory and staffing while crafting an outstanding experience for every visitor. Ultimately, leveraging advanced analytics will not only improve service quality but also drive strategic business decisions.
Description
Successful restaurant brands across various categories are enhancing the guest experience through personalized approaches that increase customer lifetime value by leveraging Customer Intelligence. There exists a reliable method to attract and retain valuable customers for a lifetime. Profitable brands are enabling all departments to enhance their efficiency. Brands that possess deep insights into their customers and integrate that knowledge throughout their operations will dominate in wallet share, brand recognition, and overall market presence. Customer Lifetime Value (CLV) represents the profit derived from each customer from their initial visit to their final purchase. Leading brands in the industry are prioritizing this key performance metric as a fundamental part of their strategy. By taking charge of your guest data and breaking down data silos, you can achieve a comprehensive understanding of all guests. Furthermore, pinpointing your top 5% of customers based on their Customer Lifetime Value can significantly elevate your brand's performance. Ultimately, brands that prioritize personalization and intelligence will not only thrive but also cultivate lasting relationships with their clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Agilysys Lodging Management System
Yes
Assure Security
Yes
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Document Mountain
Yes
Ecotrak
No
Glowing
Yes
Integrations
Agilysys Lodging Management System
No
Assure Security
No
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Document Mountain
No
Ecotrak
Yes
Glowing
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$200 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com
Vendor Details
Company Name
Wisely
Founded
2014
Country
United States
Website
getwisely.com
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
Yes
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
Yes
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
