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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At the core of a comprehensive omnichannel approach lies Agility® PIM, which ensures that your products not only engage but also drive conversions. In today's market, any organization offering products or services must master the art of providing contextual, thorough, and impeccably consistent product details to meet the demands of the constantly changing and always-connected consumer. Given the limitless possibilities of channels, touchpoints, variations, and customer profiles, maintaining and enhancing customer relationships hinges on the ability to foresee every requirement and fulfill every desire in a fiercely competitive environment where the timelines for launching new products have almost disappeared. Whether your business operates a single website or multiple ones, supports two languages or a multitude, or oversees thousands of product attributes or vast inventories, Agility PIM is designed to scale easily, enabling users from diverse sectors to obtain a unified, dependable perspective of their product information. Ultimately, this adaptability not only streamlines operations but also significantly enhances the customer experience across all platforms.

Description

InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
Microsoft SharePoint No 
Puntt AI Yes 
Salesforce No 

Integrations

Microsoft Dynamics 365 Yes 
Microsoft SharePoint Yes 
Puntt AI No 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Magnitude Software

Founded

2014

Country

United States

Website

www.agilitymultichannel.com

Vendor Details

Company Name

InfiniteKM

Country

United States

Website

www.infinitekm.com/Login.aspx

Product Features

PIM

Content Syndication Yes 
Data Modeling Yes 
Data Quality Control Yes 
Digital Asset Management Yes 
Documentation Management Yes 
Master Record Management Yes 
Version Control Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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