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features
design
support

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Write a Review

Description

The shopping experiences and expectations of your customers are in a constant state of flux. Modern consumers demand that the products they seek are readily available on shelves, that websites and applications provide consistently accurate information, and that they receive top-notch service and security, whether they are shopping in person or online. As data pours in from various sources, coupled with staffing shortages and limited time to analyze operational workflows, you require an analytical solution that reveals opportunities for smart operations and profit optimization. Agilence stands out as the premier provider of loss prevention analytics tailored for the retail, grocery, and restaurant sectors, addressing not just conventional theft and fraud but also striving to minimize shrinkage and enhance profit margins throughout your enterprise. Our approach involves the integration of diverse data types—encompassing sales, customer interactions, online activities, product details, and more—to provide actionable insights that enhance your operational performance. By leveraging these insights, businesses can stay ahead of the competition and meet the ever-changing demands of their customers more effectively.

Description

In the rapidly changing landscape of today, grasping the needs of shoppers is crucial for success. Retailers and brands worldwide depend on dunnhumby Shop to transform insights into actionable strategies that prioritize customer satisfaction. As the grocery sector continues to evolve, a thorough comprehension of shifting shopper behaviors becomes essential. Understanding what customers desire, their timing preferences, and their preferred purchasing methods is key to delivering exceptional shopping experiences. Dunnhumby Shop recognizes that staying attuned to these dynamic customer needs is paramount, and it continues to provide innovative solutions to meet this demand. Leveraging advanced science and extensive data from nearly one billion global customers, Shop delivers timely and valuable answers to the most pressing questions in grocery retail. With a robust network of 17,000 users spanning 42 countries, dunnhumby Shop builds upon two decades of expertise and insights, setting new benchmarks in the field of customer analytics and redefining how businesses interact with their clientele. In this way, it empowers retailers to make informed decisions that enhance customer loyalty and drive growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eagle Eye No 

Integrations

Eagle Eye Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Agilence

Founded

2006

Country

United States

Website

www.agilenceinc.com/platform

Vendor Details

Company Name

dunnhumby

Country

United Kingdom

Website

www.dunnhumby.com/dunnhumby-shop/

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

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