Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The Agile Task Board for SharePoint and Office 365 provides a comprehensive view of your team's tasks and project activities. It allows you to monitor the current status of tasks and share that information with all members involved in the project. As discussions progress, you can easily update team tasks to reflect any changes. This tool is adaptable to fit your specific agile process model, ensuring that all project elements are aligned with your workflow. Each task is represented as a card on the board, which can be customized with various status columns, swimlanes, and color-coded markers for better organization. You can seamlessly integrate and personalize multiple Task Boards on any SharePoint page within your team or project portal. Additionally, vital details such as task titles, assigned personnel, statuses, and relevant tags can be modified directly on each card, facilitating effective project management. This functionality not only enhances visibility but also streamlines communication among team members.
Description
The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
NITRO Studio
No
Integrations
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
NITRO Studio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact Us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Agile-IS
Founded
2011
Country
Germany
Website
www.agile-is.de
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/it-help-desk/
Product Features
Agile Project Management Tools
Backlog Management
Yes
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
Yes
Prioritization
Yes
Request Management
No
Resource Management
No
Retrospectives Management
Yes
Status Tracking
No
Supports Scrum
Yes
Team Management
Yes
Template Management
No
Workflow Management
No
Kanban
Collaboration Tools
Yes
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
Yes
Prioritization
Yes
Project Planning
Yes
Roadmapping
No
Supports Scrum
Yes
Task Management
Yes
Time Tracking
No
Scrum
Backlog Management
Yes
Collaboration Board
Yes
Daily Reports
Yes
Iteration Management
Yes
KPI Monitoring
No
Milestone Tracking
No
Prioritization
Yes
Progress Tracking
Yes
Release Planning
Yes
Roadmapping
No
Sprint Planning
Yes
Task Management
Yes
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes