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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Sixtyfour serves as a research platform driven by AI, empowering organizations to create customized agents that can identify, enhance, and analyze data regarding individuals and companies in real time via a programmable API. By automating what were once labor-intensive research tasks, it gathers information from both public and proprietary sources, synthesizing structured insights that are promptly available for applications in sales, recruiting, or strategic planning. The platform allows developers and teams to enrich lead profiles, map out entire markets, and monitor evolving indicators like hiring trends, changes in leadership, funding developments, and technology adoption, all tailored to specific requirements. Its intelligent agents function as proactive research assistants, consistently collecting and refreshing pertinent information, thus enabling users to specify precisely the data they seek instead of depending on fixed datasets or broad filters. This dynamic approach ultimately enhances decision-making processes and drives business growth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Agentforce Vibes
Yes
Aurascape
Yes
ClickLearn
Yes
CollectXpert
Yes
Gearset
Yes
LaunchBrightly
Yes
Microsoft Excel
No
Model Context Protocol (MCP)
Yes
Propel
Yes
SalesWings
Yes
Integrations
Agentforce Vibes
No
Aurascape
No
ClickLearn
No
CollectXpert
No
Gearset
No
LaunchBrightly
No
Microsoft Excel
Yes
Model Context Protocol (MCP)
No
Propel
No
SalesWings
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Sixtyfour
Founded
2025
Country
United States
Website
www.sixtyfour.ai/
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
B2B Data
B2B Contact Data
No
B2B Intent Data
No
B2B Leads Data
No
B2B Marketing Data
No
Business Ownership Data
No
Company Data
No
Employee Data
No
Firmographic Data
No
Job Posting Data
No
Salary Data
No
Technographic Data
No
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
No
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
No
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
No
Sales Forecasting
No
