Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Utilize your website, knowledge base, and documentation to respond to visitor inquiries and qualify potential buyers, even while you rest. With Chatterdocs, you have the capability to refine your prompts, enabling more intelligent responses. Tailor prompts for each chatbot, providing you with the versatility needed for various scenarios. Receive insights on your responses and enhance prompts to generate improved replies. A source automatically feeds data into your chatbot, and we presently offer the functionality to regularly scrape web pages for updates. Future plans include adding integrations with your preferred tools. Your information is vectorized and securely stored in Supabase, employing row-level security to ensure privacy without retaining copies of your files. The vectorization enables AI to sift through your material to find relevant answers based on user inquiries. Although we do not currently integrate with certain platforms, we anticipate supporting them in the near future, expanding our capabilities further. By continuously evolving our tools and features, we aim to enhance user experience and efficiency.
API Access
Has API
API Access
Has API
Integrations
Agentforce Vibes
Aurascape
ChatGPT
CollectXpert
DDS
Gearset
LaunchBrightly
Propel
SalesWings
Salesforce
Integrations
Agentforce Vibes
Aurascape
ChatGPT
CollectXpert
DDS
Gearset
LaunchBrightly
Propel
SalesWings
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$12 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Chatterdocs
Website
chatterdocs.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis