Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Artisan is an AI-powered outbound sales platform built around Ava, an AI BDR that runs prospecting, outreach, reply handling, and meeting booking for sales teams. Ava finds and prioritizes high-intent leads, enriches them with data from more than 22 sources, and launches personalized multi-channel sequences on behalf of sales reps. The platform can connect to existing tools such as Salesforce and HubSpot with two-way CRM sync, or it can operate as a broader outbound stack that replaces point solutions for data, sequencing, dialing, and booking. Artisan includes a 250M+ contact database, enrichment, intent signals, website visitor de-anonymization, CRM lead reactivation, closed-lost follow-up, event follow-up, upsell, cross-sell, and self-serve to sales-assisted campaigns. Ava can test message variations automatically, compare subject lines, CTAs, structure, and tone, and shift volume toward the messaging that performs best. She handles replies, qualifies interested prospects, manages objections, books meetings on rep calendars, and escalates conversations based on rules set by the team. Sales leaders can define approval workflows, account ownership protections, exclusion lists, DNC lists, escalation rules, and campaign-specific guardrails. Enterprise features include SOC 2 Type II, GDPR support, SSO, SAML, SCIM, role-based access, audit logs, workspace isolation, AI guardrails, and policy controls. By combining AI prospecting, lead enrichment, outbound sequencing, reply automation, meeting booking, CRM sync, compliance controls, and security, Artisan helps teams generate more pipeline with fewer manual sales development tasks.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Slack
Yes
Aircall
Yes
Calendly
No
Gearset
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
No
Outdoo AI
Yes
Paid.ai
No
Integrations
Salesforce
Yes
Slack
Yes
Aircall
No
Calendly
Yes
Gearset
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
Yes
Outdoo AI
No
Paid.ai
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Artisan AI
Founded
2023
Country
United States
Website
artisan.co
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No