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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele. An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles. Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly. Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.

Description

Artisan is an AI-powered outbound sales platform built around Ava, an AI BDR that runs prospecting, outreach, reply handling, and meeting booking for sales teams. Ava finds and prioritizes high-intent leads, enriches them with data from more than 22 sources, and launches personalized multi-channel sequences on behalf of sales reps. The platform can connect to existing tools such as Salesforce and HubSpot with two-way CRM sync, or it can operate as a broader outbound stack that replaces point solutions for data, sequencing, dialing, and booking. Artisan includes a 250M+ contact database, enrichment, intent signals, website visitor de-anonymization, CRM lead reactivation, closed-lost follow-up, event follow-up, upsell, cross-sell, and self-serve to sales-assisted campaigns. Ava can test message variations automatically, compare subject lines, CTAs, structure, and tone, and shift volume toward the messaging that performs best. She handles replies, qualifies interested prospects, manages objections, books meetings on rep calendars, and escalates conversations based on rules set by the team. Sales leaders can define approval workflows, account ownership protections, exclusion lists, DNC lists, escalation rules, and campaign-specific guardrails. Enterprise features include SOC 2 Type II, GDPR support, SSO, SAML, SCIM, role-based access, audit logs, workspace isolation, AI guardrails, and policy controls. By combining AI prospecting, lead enrichment, outbound sequencing, reply automation, meeting booking, CRM sync, compliance controls, and security, Artisan helps teams generate more pipeline with fewer manual sales development tasks.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Slack Yes 
Aircall Yes 
Calendly No 
Gearset Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Teams No 
Outdoo AI Yes 
Paid.ai No 
SalesWings Yes 
Salesforce AgentExchange Yes 
Salesforce Agentforce 360 Platform Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Life Sciences Yes 
Salesforce Agentforce Service Yes 
Salesforce Einstein Yes 
SearchUnify Yes 
Stripe No 
WordPress No 

Integrations

Salesforce Yes 
Slack Yes 
Aircall No 
Calendly Yes 
Gearset No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Teams Yes 
Outdoo AI No 
Paid.ai Yes 
SalesWings No 
Salesforce AgentExchange No 
Salesforce Agentforce 360 Platform No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Life Sciences No 
Salesforce Agentforce Service No 
Salesforce Einstein No 
SearchUnify No 
Stripe Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/

Vendor Details

Company Name

Artisan AI

Founded

2023

Country

United States

Website

artisan.co

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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