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Description
Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele.
An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles.
Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly.
Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.
Description
Airia’s enterprise AI orchestration platform effortlessly connects with current systems and data sources while providing a no-code agent builder that allows for quick prototyping. It features pre-built connectors for cohesive data integration, along with intelligent AI operations that enhance both performance and cost efficiency through smart routing and centralized lifecycle management. The platform also emphasizes enterprise-grade security and governance, including comprehensive audit capabilities and responsible AI guardrails. Being model-agnostic and vendor-neutral, it allows for adaptable deployment options across shared or dedicated cloud, private cloud, and on-premises setups. This flexibility empowers both technical and non-technical users to construct, implement, and oversee secure AI agents on a large scale without the need for intricate installations or migrations. With its user-friendly interface and cohesive platform, Airia revolutionizes workflows across various departments, including engineering, IT, finance, legal, marketing, sales, and support, enabling organizations to confidently and compliantly advance their AI initiatives. Ultimately, this comprehensive solution positions businesses to harness the full potential of AI while streamlining operations and ensuring security.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Adobe Acrobat
Amazon Web Services (AWS)
Aurascape
Gearset
GitHub
Google Cloud Platform
Jira
Microsoft Excel
Microsoft Office 2024
Integrations
Salesforce
Adobe Acrobat
Amazon Web Services (AWS)
Aurascape
Gearset
GitHub
Google Cloud Platform
Jira
Microsoft Excel
Microsoft Office 2024
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/
Vendor Details
Company Name
Airia
Founded
2023
Country
United States
Website
airia.com
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis