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Description
Salesforce Agentforce 360 for Nonprofits is a comprehensive nonprofit management platform built to connect people, programs, and data. It integrates fundraising, marketing, volunteer management, and service delivery into one unified CRM environment. Organizations gain a complete view of every stakeholder interaction, improving engagement and relationship building. AI-powered capabilities streamline reporting, automate tasks, and generate actionable insights. Nonprofit Cloud helps teams collaborate more effectively across fundraising and program operations. Built-in grantmaking and volunteer management tools simplify coordination and tracking. The platform supports data-driven decision-making to maximize outcomes and transparency. Eligible nonprofits can access special pricing and community resources through the Power of Us program. Integration with Salesforce’s broader ecosystem enhances flexibility and scalability. Agentforce 360 helps nonprofits operate more efficiently while amplifying their mission impact.
Description
The Community Operating System (CommunityOS) We offer the most flexible software for leaders of positive change, whether you need a proven solution or something new. We don't believe people can live in silos. So we create integrated solutions. We unify systems, from infant care to aging services to directories of community resources and volunteer opportunities to call centers to collaborative partnerships. And from the blue skies that are part of everyday operations to the grey skies that are part of disaster and crisis, we also integrate with other agencies. We integrate with telephony, texting solutions, healthcare providers, workforce agencies, whole networks of United Ways and 2-1-1 centers, as well as coordinated disaster relief agencies. It is not a single system, but a network of systems.
API Access
Has API
No
API Access
Has API
No
Integrations
Bonterra DonorDrive
Yes
CharityWeb
Yes
ClickFunnels
Yes
Clue
No
Collate
Yes
Deskpro
Yes
IntelliShift
No
LearningCart
Yes
Momentum
Yes
Pendo Feedback
Yes
Integrations
Bonterra DonorDrive
No
CharityWeb
No
ClickFunnels
No
Clue
Yes
Collate
No
Deskpro
No
IntelliShift
Yes
LearningCart
No
Momentum
No
Pendo Feedback
No
Pricing Details
$36 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/nonprofit/
Vendor Details
Company Name
Visionlink
Founded
1991
Country
United States
Website
www.visionlink.org
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Donation Management
Campaign Management
Yes
Donation Tracking
Yes
Donor Database
Yes
Event Management
No
Gift Management
No
Grant Management
No
In-Kind Donations
No
Matching Donations
No
Mobile Donations
No
Online Donations
No
Pledge Management
No
Receipts / Statements
No
Recurring Donations
No
Volunteer Management
No
Grant Management
Compliance Management
No
Contract Management
No
Grant Application Management
No
Grant Award Tracking
Yes
Grant Opportunity Search
No
Self-Registration
No
Nonprofit
Accounting
No
Committee Management
No
Donor Management
Yes
Dues Management
No
Event Management
Yes
Fundraising Management
Yes
Member Database
Yes
Membership Management
No
Social Media Management
Yes
Volunteer Management
No
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
Yes
Group Management
No
Member Directory
No
Membership Management
No
Recognition Management
No
Registration Management
No
Scheduling
No
Self Service Portal
No
Training Management
No
Volunteer Profiles
No
Product Features
Social Work Case Management
Case Notes
Yes
Client Management
Yes
Document Management
No
Forms Management
Yes
Goal Setting / Tracking
Yes
Program Management
No
Referral Management
Yes
Reporting & Statistics
Yes
Scheduling
No
Volunteer Management
Yes
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
No
Group Management
Yes
Member Directory
Yes
Membership Management
Yes
Recognition Management
No
Registration Management
Yes
Scheduling
No
Self Service Portal
Yes
Training Management
Yes
Volunteer Profiles
Yes
