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Average Ratings 9 Ratings
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Description
Salesforce Agentforce 360 for Nonprofits is a comprehensive nonprofit management platform built to connect people, programs, and data. It integrates fundraising, marketing, volunteer management, and service delivery into one unified CRM environment. Organizations gain a complete view of every stakeholder interaction, improving engagement and relationship building. AI-powered capabilities streamline reporting, automate tasks, and generate actionable insights. Nonprofit Cloud helps teams collaborate more effectively across fundraising and program operations. Built-in grantmaking and volunteer management tools simplify coordination and tracking. The platform supports data-driven decision-making to maximize outcomes and transparency. Eligible nonprofits can access special pricing and community resources through the Power of Us program. Integration with Salesforce’s broader ecosystem enhances flexibility and scalability. Agentforce 360 helps nonprofits operate more efficiently while amplifying their mission impact.
Description
GPTfy is an Agentforce alternative built 100% natively on Salesforce, fully declarative for organizations looking for an enterprise grade AI platform. It enables businesses to build, deploy, and manage autonomous AI agents without relying on external servers or disconnected tools. Designed for enterprises that prioritize governance, flexibility, and speed, GPTfy helps organizations scale Agentic AI adoption securely while maintaining full visibility and control.
GPTfy combines BYOM flexibility, prompt-driven automation, AI agents, and deep Salesforce integration in one unified platform. Teams can converse with Salesforce to log emails, update records, generate intelligent responses, summarize data, automate workflows, execute CRUD operations, and leverage RAG-based knowledge retrieval directly within Salesforce. The platform also supports voice and telephony workflows, file analysis, dashboards, audit controls, and observability features for enterprise use cases across sales, service, compliance, and operations.
GPTfy transforms emails, meetings, calls, documents, and CRM activities into actionable insights. Teams can identify pipeline risks, uncover customer sentiment, surface next-best-actions, and improve productivity directly inside Salesforce and Microsoft Copilot. AI agents can also automate customer support by resolving cases, logging root causes, creating knowledge articles, and deflecting support requests through 24/7 AI-powered engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
CharityWeb
Yes
ChatGPT
No
Claude
No
ClickFunnels
Yes
Collate
Yes
Deskpro
Yes
ElevenLabs
No
LearningCart
Yes
Microsoft Copilot
No
Integrations
Salesforce
Yes
CharityWeb
No
ChatGPT
Yes
Claude
Yes
ClickFunnels
No
Collate
No
Deskpro
No
ElevenLabs
Yes
LearningCart
No
Microsoft Copilot
Yes
Pricing Details
$36 per month
Free Trial
No
Free Version
Yes
Pricing Details
$20 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/nonprofit/
Vendor Details
Company Name
GPTfy
Founded
2023
Country
United States
Website
gptfy.ai/
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Donation Management
Campaign Management
Yes
Donation Tracking
Yes
Donor Database
Yes
Event Management
No
Gift Management
No
Grant Management
No
In-Kind Donations
No
Matching Donations
No
Mobile Donations
No
Online Donations
No
Pledge Management
No
Receipts / Statements
No
Recurring Donations
No
Volunteer Management
No
Grant Management
Compliance Management
No
Contract Management
No
Grant Application Management
No
Grant Award Tracking
Yes
Grant Opportunity Search
No
Self-Registration
No
Nonprofit
Accounting
No
Committee Management
No
Donor Management
Yes
Dues Management
No
Event Management
Yes
Fundraising Management
Yes
Member Database
Yes
Membership Management
No
Social Media Management
Yes
Volunteer Management
No
Volunteer Management
Attendance Management
No
Calendar Management
No
Event Management
Yes
Group Management
No
Member Directory
No
Membership Management
No
Recognition Management
No
Registration Management
No
Scheduling
No
Self Service Portal
No
Training Management
No
Volunteer Profiles
No
