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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Salesforce Agentforce 360 for Financial Services is an industry-specific CRM solution designed to transform financial institutions into AI-driven enterprises. It connects data, automation, and intelligent agents to help teams deliver personalized and proactive service. Advisors and relationship managers gain real-time insights to better understand customer goals and financial journeys. The platform streamlines onboarding, compliance, lending, and service workflows across channels. Financial Services Cloud unifies customer information to create a single, actionable view. AI capabilities enhance productivity while improving customer satisfaction and engagement. The solution supports retail banks, credit unions, insurers, brokerages, and asset managers. Built-in automation reduces manual processes and operational complexity. Integrated analytics help institutions uncover growth opportunities and optimize performance. Agentforce 360 enables financial firms to innovate confidently while strengthening trust and loyalty.

Description

Across various sectors, companies are striving to innovate and integrate more deeply into our daily lives. We assist financial institutions in improving their customer interactions and enhancing their services by providing access to third-party solutions. Additiv empowers consumer brands to enrich their value propositions and increase revenue through smooth and highly contextual financial experiences. Acting as the vital link, additiv connects you with all necessary components to deliver integrated and contextually relevant financial services. This encompasses everything needed to orchestrate financial offerings: advanced technology, an open ecosystem, specialized expertise, legal and operational frameworks, and continuous support. Our strategic partnership guides you throughout the orchestration journey, from defining business models to bringing them to fruition. As a result, you receive comprehensive, ready-to-implement financial experiences that are not only seamless and contextualized but also accessible across multiple channels, ensuring an enriched customer engagement. This holistic approach enables brands to stay ahead in the competitive landscape by providing tailored financial solutions that resonate with their audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Pillar Security Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Refold Yes 
SAP Concur Yes 
Sage Intacct Yes 
Salesforce Yes 
Salesforce Partner Cloud Yes 
Slack Yes 
Workato Yes 
Xero Yes 

Integrations

Pillar Security No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Refold No 
SAP Concur No 
Sage Intacct No 
Salesforce No 
Salesforce Partner Cloud No 
Slack No 
Workato No 
Xero No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/financial-services/

Vendor Details

Company Name

additiv

Founded

1998

Country

Switzerland

Website

www.additiv.com

Product Features

Financial CRM

Account Alerts Yes 
Asset Management Yes 
Expense Tracking No 
Household Tracking Yes 
Influence Tracking Yes 
Lead Management Yes 
Marketing Management Yes 
Relationship Tracking Yes 
Team Assignments Yes 
Territory Management No 

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