Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce 360 for Financial Services is an industry-specific CRM solution designed to transform financial institutions into AI-driven enterprises. It connects data, automation, and intelligent agents to help teams deliver personalized and proactive service. Advisors and relationship managers gain real-time insights to better understand customer goals and financial journeys. The platform streamlines onboarding, compliance, lending, and service workflows across channels. Financial Services Cloud unifies customer information to create a single, actionable view. AI capabilities enhance productivity while improving customer satisfaction and engagement. The solution supports retail banks, credit unions, insurers, brokerages, and asset managers. Built-in automation reduces manual processes and operational complexity. Integrated analytics help institutions uncover growth opportunities and optimize performance. Agentforce 360 enables financial firms to innovate confidently while strengthening trust and loyalty.
Description
Financial institutions increasingly require advanced software solutions to effectively utilize the vast amounts of data they gather regarding their services and customer interactions. This software must be capable of real-time data analysis to uncover correlations and recognize emerging trends. Additionally, it should generate comprehensive reports and visual representations of these complex analyses, which can assist the bank's leadership in making informed decisions. By analyzing all services available through the bank's active retail channels, targeted marketing strategies can be crafted, such as providing tailored value-added services that enhance the overall customer experience. To help banks maximize the potential of their extensive data and develop a thorough understanding of the information crucial for strategic insights, Auriga has introduced the WWS BAM (Business Analytics Management) system, which streamlines the analytics process and empowers decision-makers with actionable intelligence. This innovative approach not only enhances operational efficiency but also positions banks to adapt swiftly to market changes and customer preferences.
API Access
Has API
No
API Access
Has API
No
Integrations
Pillar Security
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Refold
Yes
SAP Concur
Yes
Sage Intacct
Yes
Salesforce
Yes
Salesforce Partner Cloud
Yes
Slack
Yes
Workato
Yes
Integrations
Pillar Security
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Refold
No
SAP Concur
No
Sage Intacct
No
Salesforce
No
Salesforce Partner Cloud
No
Slack
No
Workato
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/financial-services/
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/business-analytics/wws-business-analytics-management/
Product Features
Financial CRM
Account Alerts
Yes
Asset Management
Yes
Expense Tracking
No
Household Tracking
Yes
Influence Tracking
Yes
Lead Management
Yes
Marketing Management
Yes
Relationship Tracking
Yes
Team Assignments
Yes
Territory Management
No
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No