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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce Agentforce 360 for Financial Services is an industry-specific CRM solution designed to transform financial institutions into AI-driven enterprises. It connects data, automation, and intelligent agents to help teams deliver personalized and proactive service. Advisors and relationship managers gain real-time insights to better understand customer goals and financial journeys. The platform streamlines onboarding, compliance, lending, and service workflows across channels. Financial Services Cloud unifies customer information to create a single, actionable view. AI capabilities enhance productivity while improving customer satisfaction and engagement. The solution supports retail banks, credit unions, insurers, brokerages, and asset managers. Built-in automation reduces manual processes and operational complexity. Integrated analytics help institutions uncover growth opportunities and optimize performance. Agentforce 360 enables financial firms to innovate confidently while strengthening trust and loyalty.

Description

Duet360 OneOffice, created by Endowance Solutions, is an integration platform designed to effortlessly link Salesforce with a variety of ERP systems such as Infor, Epicor, Sage, Microsoft Dynamics, NetSuite, SAP, and IFS. This innovative solution empowers organizations to harmonize data across several ERPs within a single Salesforce instance, accommodating intricate needs like multi-company accounting and tailored management of Ship-To accounts. By streamlining both front and back-office operations, Duet360 OneOffice allows for swift implementation—typically within a four-week timeframe—enabling businesses to make strategic, data-driven choices while proactively meeting customer needs. As a managed cloud service, it simplifies integration challenges, boosts performance and stability, and reduces the necessity for extensive IT involvement, thereby ensuring that businesses can focus on their core operations without the distraction of technical hurdles. This comprehensive approach not only enhances operational efficiency but also positions companies to adapt quickly to changing market conditions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Sage Intacct Yes 
Salesforce Yes 
Epicor Prophet 21 No 
Microsoft Dynamics 365 No 
NetSuite No 
Pillar Security Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Refold Yes 
SAP Concur Yes 
SAP ERP No 
Salesforce Partner Cloud Yes 
Slack Yes 
Workato Yes 
Xero Yes 

Integrations

Sage Intacct Yes 
Salesforce Yes 
Epicor Prophet 21 Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Pillar Security No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Refold No 
SAP Concur No 
SAP ERP Yes 
Salesforce Partner Cloud No 
Slack No 
Workato No 
Xero No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/financial-services/

Vendor Details

Company Name

Endowance Solutions

Founded

2007

Country

United States

Website

www.endowance.com/duet360oneoffice

Product Features

Financial CRM

Account Alerts Yes 
Asset Management Yes 
Expense Tracking No 
Household Tracking Yes 
Influence Tracking Yes 
Lead Management Yes 
Marketing Management Yes 
Relationship Tracking Yes 
Team Assignments Yes 
Territory Management No 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

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