Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Agentforce 360 for Financial Services is an industry-specific CRM solution designed to transform financial institutions into AI-driven enterprises. It connects data, automation, and intelligent agents to help teams deliver personalized and proactive service. Advisors and relationship managers gain real-time insights to better understand customer goals and financial journeys. The platform streamlines onboarding, compliance, lending, and service workflows across channels. Financial Services Cloud unifies customer information to create a single, actionable view. AI capabilities enhance productivity while improving customer satisfaction and engagement. The solution supports retail banks, credit unions, insurers, brokerages, and asset managers. Built-in automation reduces manual processes and operational complexity. Integrated analytics help institutions uncover growth opportunities and optimize performance. Agentforce 360 enables financial firms to innovate confidently while strengthening trust and loyalty.
Description
Duet360 OneOffice, created by Endowance Solutions, is an integration platform designed to effortlessly link Salesforce with a variety of ERP systems such as Infor, Epicor, Sage, Microsoft Dynamics, NetSuite, SAP, and IFS. This innovative solution empowers organizations to harmonize data across several ERPs within a single Salesforce instance, accommodating intricate needs like multi-company accounting and tailored management of Ship-To accounts. By streamlining both front and back-office operations, Duet360 OneOffice allows for swift implementation—typically within a four-week timeframe—enabling businesses to make strategic, data-driven choices while proactively meeting customer needs. As a managed cloud service, it simplifies integration challenges, boosts performance and stability, and reduces the necessity for extensive IT involvement, thereby ensuring that businesses can focus on their core operations without the distraction of technical hurdles. This comprehensive approach not only enhances operational efficiency but also positions companies to adapt quickly to changing market conditions.
API Access
Has API
No
API Access
Has API
No
Integrations
Sage Intacct
Yes
Salesforce
Yes
Epicor Prophet 21
No
Microsoft Dynamics 365
No
NetSuite
No
Pillar Security
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Refold
Yes
SAP Concur
Yes
Integrations
Sage Intacct
Yes
Salesforce
Yes
Epicor Prophet 21
Yes
Microsoft Dynamics 365
Yes
NetSuite
Yes
Pillar Security
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Refold
No
SAP Concur
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/financial-services/
Vendor Details
Company Name
Endowance Solutions
Founded
2007
Country
United States
Website
www.endowance.com/duet360oneoffice
Product Features
Financial CRM
Account Alerts
Yes
Asset Management
Yes
Expense Tracking
No
Household Tracking
Yes
Influence Tracking
Yes
Lead Management
Yes
Marketing Management
Yes
Relationship Tracking
Yes
Team Assignments
Yes
Territory Management
No
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No