Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In a landscape where software applications increasingly favor generic solutions that offer limited customization through drag-and-drop features, Agentek stands out by taking a different approach. For nearly twenty years, Agentek has been dedicated to crafting the most customizable, robust, flexible, and scalable field service solutions available today. Their user-friendly solutions are designed with intuitive interfaces that align seamlessly with your specific workflows and processes. By providing real-time insights into the status of field workers and ongoing jobs, they ensure customer satisfaction during service interactions, while also allowing for swift modifications in response to evolving business requirements. Additionally, Agentek excels at integrating various applications—be they thick, thin, or legacy systems—allowing businesses to enjoy the advantages of true integration without the hefty costs associated with overhauling or reconstructing existing systems in intricate environments. Ultimately, Agentek’s commitment to customization and integration empowers organizations to optimize their field service operations effectively.

Description

Connect serves as the comprehensive solution for Field Service, encompassing every aspect of your service operations. It offers a standardized software package tailored for your mobile workforce. The core concept behind the Field Service solution revolves around configurable workflows, allowing for the customization of various service processes. This adaptability positions the Field Service solution as the ideal mobile software for service organizations aiming for successful growth. It seamlessly integrates with your ERP and planning systems, enabling real-time information processing from the field. You can track the locations of your service technicians in real-time, automatically refresh timesheets, and guarantee that your technicians are well-stocked for the following day. Additionally, the Field Service solution prioritizes safety and management efficiency; all connections are fortified with security measures, and customer databases are protected with standard encryption protocols. You can have complete confidence that your data is securely handled and maintained. With these features, the Field Service solution not only improves operational efficiency but also enhances customer satisfaction through timely and reliable service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Agentek

Website

agentek.com

Vendor Details

Company Name

Sigmax

Founded

1998

Country

Netherlands

Website

www.sigmax.nl

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling No 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Service Pro Reviews

Service Pro

Arantico

Alternatives

Miracle Service Reviews

Miracle Service

Nexent Innovations
ExpandIT  Reviews

ExpandIT

ExpandIT