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features
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support

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Description

Design a versatile AI agent using your own unique data, incorporating various large language models such as ChatGPT, GPT-4, Gemini, and Anthropic among others. You can seamlessly implement this AI agent into any of your favorite website builders like WordPress, Webflow, Shopify, and Squarespace, showcasing a cutting-edge artificial intelligence chatbot. Create a personalized identity for your AI agent by naming it, writing a compelling bio, outlining its responsibilities, and equipping it with specialized knowledge. Construct your ChatGPT effortlessly without requiring any coding skills, and instruct your AI agent using everyday language, also without any programming needed. Adjust and refine its functionalities in real time to suit your preferences. Our platform supports integration across multiple channels, allowing you to deploy a tailored ChatGPT on platforms like Slack, WhatsApp, email, SMS, and more. Strengthen your business with a customized AI agent powered by ChatGPT. Users have the opportunity to like, subscribe, and interact with community agents created by others, and naturally, you can share your own creation as well. AgentX offers a distinctive multi-model mix-and-match building experience, enabling you to select large language models from a variety of providers, thus ensuring your AI agent is truly one of a kind. In this way, the possibilities for your AI agent's capabilities are virtually limitless.

Description

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

OpenAI Yes 
Slack Yes 
Avaya Experience Platform No 
ChatGPT Yes 
Dialogflow No 
Dimension Labs No 
Elasticsearch No 
Gemini Yes 
Gemini 1.5 Pro Yes 
Gemini 2.0 Flash Yes 
Genesys Cloud CX No 
Google Assistant No 
Microsoft Azure No 
Microsoft Teams No 
NiCE CXone Mpower No 
Salesforce No 
Stable Diffusion Yes 
Sunshine Conversations No 
Webflow Yes 
monday AI work platform No 

Integrations

OpenAI Yes 
Slack Yes 
Avaya Experience Platform Yes 
ChatGPT No 
Dialogflow Yes 
Dimension Labs Yes 
Elasticsearch Yes 
Gemini No 
Gemini 1.5 Pro No 
Gemini 2.0 Flash No 
Genesys Cloud CX Yes 
Google Assistant Yes 
Microsoft Azure Yes 
Microsoft Teams Yes 
NiCE CXone Mpower Yes 
Salesforce Yes 
Stable Diffusion No 
Sunshine Conversations Yes 
Webflow No 
monday AI work platform Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

Volume based pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AgentX

Founded

2023

Website

www.agentx.so/

Vendor Details

Company Name

NiCE Cognigy

Country

Germany / United States

Website

www.cognigy.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition Yes 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

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