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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Celonis offers an AI Development platform that empowers businesses to create and implement sophisticated AI copilots, assistants, and agents, all based on a digital replica of their operational processes. These Process Copilots function as generative AI chatbots tailored for particular applications, delivering rapid insights into processes through an easy-to-use chat interface. They are capable of addressing urgent inquiries regarding metrics and workflows, producing visual data representations such as charts and tables, and pinpointing areas that require enhancement in key performance indicators. This innovative method allows organizations to efficiently expand their process insights, which in turn improves decision-making and boosts operational efficiency. Additionally, the annotation builder feature enables users to organize data to extract valuable insights from various sources, including emails and service tickets, utilizing generative AI techniques. For instance, it can categorize customer service orders and evaluate the risks associated with moving materials between plants, thereby facilitating AI assistants that offer actionable recommendations for user consideration. Ultimately, this platform not only streamlines operations but also fosters a culture of data-driven decision-making within enterprises.

Description

An AI agent designed to interpret information from your ticketing systems, customer relationship management tools, knowledge repositories, and release documentation can significantly enhance the efficiency of your support teams in ticket resolution. It streamlines the process by automatically directing tickets to the appropriate department based on their content. Transitioning from a reactive support model to a proactive one is possible by identifying potential issues before they escalate. Additionally, it organizes tickets into prevalent topics and patterns, thereby enriching knowledge bases to help decrease the overall ticket volume. BREVIAN AI agents come equipped with built-in security and safety features, eliminating the need for multiple product integrations to achieve enterprise readiness. They allow for the implementation of uniform controls that are independent of your data and models. Furthermore, business teams can integrate various agents to create an intelligent network that spans across their enterprise data. This solution also facilitates knowledge extraction from both structured and unstructured data, including images, enhancing overall data utility. Overall, leveraging such technology can lead to marked improvements in operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock Yes 
Amazon S3 No 
Celonis Yes 
Confluence No 
Databricks No 
Datadog No 
Elasticsearch No 
GitHub No 
Google Drive No 
IBM watsonx Orchestrate Yes 
Jira No 
Microsoft Copilot Studio Yes 
Salesforce No 
ServiceNow No 
Slack No 
Snowflake No 
Splunk Cloud Platform No 
Zendesk No 

Integrations

Amazon Bedrock No 
Amazon S3 Yes 
Celonis No 
Confluence Yes 
Databricks Yes 
Datadog Yes 
Elasticsearch Yes 
GitHub Yes 
Google Drive Yes 
IBM watsonx Orchestrate No 
Jira Yes 
Microsoft Copilot Studio No 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Snowflake Yes 
Splunk Cloud Platform Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Celonis

Founded

2011

Country

United States

Website

www.celonis.com/platform/ai-development/

Vendor Details

Company Name

BREVIAN

Founded

2023

Country

United States

Website

brevian.ai

Alternatives

Alternatives