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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Agent4 is an innovative virtual assistant powered by AI that revolutionizes how you manage phone communications by eliminating conventional voicemail systems in favor of dynamic, customizable voice interactions. This technology enables you to craft unique voice experiences for anyone reaching out to your business or personal phone, allowing an intelligent agent to handle calls—both incoming and outgoing—with your own voice and tailored content, all while integrating effortlessly with your current systems. Notable features include the capability to respond to inquiries, facilitate meeting bookings, listen to and interpret voicemails, and deliver concise summaries. Users can observe calls in real-time, opt for immediate connections, and receive voicemail summaries enriched with sentiment analysis to prioritize their responses efficiently. Additionally, Agent4 effectively screens out robocalls, ensuring you remain undisturbed. The platform accommodates multiple users per agent, making it ideal for collaborative teams, and provides a range of plans to suit various requirements, from basic call screening to sophisticated call management workflows. Furthermore, the flexibility of its features allows businesses to tailor their communication strategies to enhance customer experience significantly.

Description

Enhance the efficiency of your restaurant operations with AI that tackles even the most challenging orders. IBM watsonx Orders serves as an AI-driven voice assistant that proficiently captures orders from drive-thru customers and expedites them to the payment station. It accommodates various scenarios, such as loyalty programs and mobile orders, while being fully knowledgeable about every item’s customization options. Additionally, it maintains awareness of current menu availability. Improve the ordering experience for both guests and staff with this reliable AI voice assistant. On average, watsonx Orders manages to process 87% of orders independently, including those with intricate customizations, mobile pickups, and loyalty codes, and it can seamlessly transition to a human team member when necessary. Just like an experienced employee, watsonx Orders is both approachable and efficient, minimizing conversations to maximize throughput, achieving up to 150 vehicles per hour in a dual-lane drive-thru. This innovative solution not only streamlines operations but also enhances customer satisfaction by reducing wait times and improving accuracy.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Integrations

IBM watsonx Code Assistant
IBM watsonx.ai

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agent4

Website

agent4.ai/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/watsonx-orders

Product Features

Product Features

Alternatives

Alternatives

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