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features
design
support

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Description

Marketers today are under immense pressure to deliver tangible results in an ever-evolving landscape filled with high expectations; CMOs seek significant victories while sales teams require enhanced support and quality leads, all while customers demand personalized experiences. As organizational dynamics change and budgets become increasingly constrained, we equip sales teams with valuable insights concerning target stakeholders, unique messaging that stands out from competitors, and engaging content that resonates with customers. Our support enables sales to successfully win, retain, and grow accounts. Additionally, we empower marketers to execute account-based marketing (ABM) programs at scale, featuring innovative campaigns that can be customized for one-on-one, small group, or broader audiences, coupled with optimization strategies that yield successful outcomes. We assist marketing teams in building, scaling, and refining their ABM initiatives effectively. Every two weeks, we share our latest findings and research crafted by our ABM experts, ensuring that our clients benefit from cutting-edge knowledge. Ultimately, we create impactful, comprehensive account-based marketing programs that deliver measurable results, driving success for our clients.

Description

Utilizing Merkle's extensive data resources and advanced proprietary knowledge models, GenCX empowers brands to forge deeper connections with their customers by enhancing their understanding of interactions, behaviors, and sentiments. By partnering with GenCX, brands can quickly and dependably seek expert advice to create and implement superior customer experiences, leveraging insights derived not only from their own data but also informed by learnings from the entire US population. Our consulting services aim to revolutionize customer experiences through various interactions, emphasizing technology as the vital catalyst for transformation. We assist companies in pinpointing opportunities for innovation in products and services, crafting effective monetization and growth strategies, and promoting agility and organizational change, all crucial for keeping pace with rapidly evolving customer expectations. Ultimately, our goal is to ensure that brands not only meet but also exceed the demands of their clientele in today’s fast-paced market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Canopy
Cloudera
Diamond IP
LinkedIn
Salesforce
Splunk Cloud Platform
Tata Communications

Integrations

Canopy
Cloudera
Diamond IP
LinkedIn
Salesforce
Splunk Cloud Platform
Tata Communications

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Agent3

Founded

2013

Country

United Kingdom

Website

www.agent3.com

Vendor Details

Company Name

Merkle

Country

United States

Website

www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html

Product Features

Account Based Marketing

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Alternatives

Alternatives