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Description

Agent Search on Gemini Enterprise Agent Platform is an advanced search solution that brings Google-level search capabilities to enterprise data and applications. It allows developers to create intelligent search experiences for websites and internal systems using both structured and unstructured data. By incorporating generative AI, the platform replaces basic keyword matching with conversational and context-aware search results. It functions as a ready-to-use retrieval augmented generation (RAG) system, grounding AI responses in enterprise data for improved accuracy. The platform simplifies complex backend processes such as ETL, indexing, and embedding generation, reducing development time significantly. It offers industry-specific solutions for sectors like healthcare, media, and retail, enabling more personalized and relevant search experiences. Developers can also build custom solutions using APIs for vector search, document parsing, and ranking. The integration with vector databases allows for advanced semantic search and recommendation systems. With minimal setup, users can deploy search engines directly into websites or applications. Continuous refinement tools help optimize search performance and relevance. Overall, it empowers businesses to deliver faster, smarter, and more engaging search experiences powered by generative AI.

Description

Kore.ai is a comprehensive enterprise AI platform focused on helping organizations implement agentic AI solutions across customer-facing and internal business operations. At the center of its ecosystem is Artemis, an AI-programmable platform that enables businesses to build, scale, orchestrate, and manage AI agents in production environments. The platform offers a range of enterprise modules that support intelligent search, workflow orchestration, AI agent development, governance, and administrative oversight. Businesses can deploy ready-made applications tailored for industries such as banking, healthcare, retail, recruiting, human resources, and information technology. Kore.ai also provides a marketplace containing pre-built AI agents, templates, and integrations that help accelerate implementation efforts. The platform supports both customer service and employee productivity initiatives, allowing organizations to automate repetitive tasks and improve access to information. Enterprise-grade security, compliance, and scalability features make it suitable for highly regulated industries and large organizations. Strategic integrations with Microsoft Azure, AWS, Microsoft Teams, Microsoft 365 Copilot, and other enterprise technologies extend the platform’s capabilities. Kore.ai helps companies transform operations through AI-driven automation, intelligent assistance, and scalable digital workforce solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Analytify AI Yes 
Asana No 
BambooHR No 
Chat Mitra Yes 
Freshdesk No 
Gemini 3.5 Flash Cyber Yes 
Gemini 3.5 Flash-Lite Yes 
Gemini 3.6 Flash Yes 
Gemini 4 Argon Yes 
Genesys Cloud CX No 
Google Cloud Document AI Yes 
HubSpot Customer Platform No 
Intercom No 
Microsoft Azure No 
Microsoft Graph No 
NiCE CXone Mpower No 
TriWorldHub Yes 
Twilio No 
Unblu No 
Zendesk No 

Integrations

Analytify AI No 
Asana Yes 
BambooHR Yes 
Chat Mitra No 
Freshdesk Yes 
Gemini 3.5 Flash Cyber No 
Gemini 3.5 Flash-Lite No 
Gemini 3.6 Flash No 
Gemini 4 Argon No 
Genesys Cloud CX Yes 
Google Cloud Document AI No 
HubSpot Customer Platform Yes 
Intercom Yes 
Microsoft Azure Yes 
Microsoft Graph Yes 
NiCE CXone Mpower Yes 
TriWorldHub No 
Twilio Yes 
Unblu Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/products/gemini-enterprise-agent-platform/agent-search

Vendor Details

Company Name

Kore.ai

Founded

2013

Country

United States

Website

kore.ai

Product Features

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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