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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Agara stands out as the premier Real-time Voice AI SaaS platform globally, designed to handle customer support calls instantaneously, thereby minimizing hold times, cutting down on manual data entry, and enhancing the overall customer experience. By utilizing Agara, organizations can notably boost their customer satisfaction scores while simultaneously achieving a reduction in support expenses exceeding 50%. This innovative approach to customer service transforms how businesses interact with their clients, making support more efficient and effective.

Description

SoapBox was created for children. Our mission is to transform learning and play for children all over the world using voice technology. Our low-code, scalable platform has been licensed by education and consumer businesses worldwide to provide world-class voice experiences for literacy, English language tools, smart toys and games, apps, robots, and other market products. Our proprietary technology is independent and reliable. It can be used by children of all ages, from 2-12 years. It can also be used to recognize different dialects and accents around the world and has been independently verified not to have any racial bias. Privacy-by-design is the approach used to build the SoapBox platform. Our work and philosophy are based on protecting children's fundamental right to privacy.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FlavorCloud No 
Genesys Cloud CX Yes 
Salesforce Yes 
Twilio Yes 
Zendesk Yes 

Integrations

FlavorCloud Yes 
Genesys Cloud CX No 
Salesforce No 
Twilio No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

upon request
upon request
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Agara

Founded

2017

Country

United States

Website

agara.ai

Vendor Details

Company Name

Soapbox Labs

Country

Ireland

Website

www.soapboxlabs.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Deep Learning

Convolutional Neural Networks No 
Document Classification No 
Image Segmentation No 
ML Algorithm Library No 
Model Training No 
Neural Network Modeling No 
Self-Learning No 
Visualization No 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Assessment

Certification Management No 
Individualized Assessments No 
Multi-User Collaboration No 
Proctoring No 
Scoring No 
Skill Testing No 
Surveys No 
Test / Quiz Creation No 

Deep Learning

Convolutional Neural Networks No 
Document Classification No 
Image Segmentation No 
ML Algorithm Library No 
Model Training No 
Neural Network Modeling No 
Self-Learning No 
Visualization No 

Language Learning

Augmented Reality No 
Customization No 
Dashboard / Reporting No 
For Businesses No 
For Individuals No 
For Learning English Only No 
For Schools No 
Gamification No 
Immediate Grading No 
Offline Access No 
Personalized Learning No 
Progress Tracking No 
Speech Recognition No 
Tests / Quizzes No 
Virtual Reality No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Speech Recognition

Audio Capture Yes 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis No 
Concatenated Speech Yes 
Continuous Speech Yes 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies Yes 
Speech-to-Text Analysis Yes 
Variable Frequency Yes 
Voice Recognition No 

Alternatives

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