Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.

Description

Striking a balance between operational efficiency and expenses seldom hinges on the adoption of expensive inventory management systems, which tend to yield only minimal benefits. Expenditures on spare parts should align with the expected performance standards of other investments. A solid business rationale for the procurement or modification of spare inventory must illustrate how the selected range and distribution of components reduce costs while achieving a justifiable level of operational performance. VMetric's optimization engine utilizes marginal analysis methods within system-based models to refine spare part selection, focusing on components that enhance availability at the lowest possible cost. By harmonizing expenses with overall system performance rather than treating parts in isolation, VMetric achieves results that lead to well-functioning systems rather than simply well-stocked shelves, ultimately enhancing operational productivity and efficiency. This approach ensures that businesses can maintain optimal performance without unnecessary financial strain.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$58.94 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Aftersale

Website

aftersale.one/

Vendor Details

Company Name

TFD Global

Country

United States

Website

tfdg.com/vmetric/

Product Features

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Alternatives

Makula Reviews

Makula

Makula Technology

Alternatives

RIOsys Reviews

RIOsys

Armac Systems
OPUS10 Reviews

OPUS10

Systecon Group
Zed-Service Reviews

Zed-Service

Zed-Axis Technologies
CAMP IMS Reviews

CAMP IMS

CAMP Systems