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Average Ratings 0 Ratings
Description
AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.
Description
Whether you want to sell more spare parts, support your parts desk and hotline team. or drive maintenance efficiency, Partium can help with that. Partium is a multi-modal AI-supported Enterprise Part Search.
It makes it easy for your users in Maintenance and After sales & Service environments to find parts in spare parts portals, web shops, and maintenance systems.
It allows technicians to search by image, text, filter, bill of materials, and tags.
Hotline agents can confirm part search results and connect with the users.
Partium also offers insights in your users' search behavior.
Partium handles millions of spare part searches every month.
Caterpillar, Parker, Liebherr, Deutsche Bahn, New Holland, The Home Depot, ENGEL, Wien Energie, and many other companies use Partium to provide not just a great search for their internal employees and customers, but a search that converts at higher rates because of relevancy, accuracy, and ease-of-use.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$58.94 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aftersale
Website
aftersale.one/
Vendor Details
Company Name
Partium
Founded
2020
Country
United States
Website
www.partium.io
Product Features
Product Features
Computer Vision
Blob Detection & Analysis
Yes
Building Tools
Yes
Image Processing
Yes
Multiple Image Type Support
Yes
Reporting / Analytics Integration
Yes
Smart Camera Integration
Yes
Visual Search
Barcode Recognition
Yes
Catalog Management
Yes
Customer Activity Tracking
Yes
Filtering
Yes
IP Protection
No
Image Tagging
Yes
Mobile App
Yes
Optical Character Recognition
Yes
Product Recommendations
Yes
Product Search
Yes
Reverse Image Search
Yes
Video Search
No