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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.

Description

Majik Maintenance serves as the premier solution for manufacturing facilities, regardless of their scale. This comprehensive system enables you to oversee all aspects of equipment repairs, preventative maintenance, inventory of spare parts, and more. Accessible through the cloud at MajikMaintenance.com, it boasts a user-friendly interface that requires no software installations and offers full customization to fit your specific needs. The program features ten distinct modules, conveniently organized under tabs at the top of the interface, ensuring streamlined navigation. Additionally, it effectively manages Users, Locations, vendors, Machines, maintenance schedules, spare parts, and custom Tools essential for your operations. Its built-in Reports module allows users to generate detailed reports that can be viewed, printed, or exported into a variety of formats, including Word Documents, Excel Spreadsheets, PDF files, Images, or HTML pages for web publication. By utilizing this system, you can efficiently manage your maintenance tasks and schedules, monitor and maintain parts inventories, and create insightful reports to enhance operational efficiency. This tool is designed to simplify your maintenance processes and improve overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel No 
Microsoft Word No 

Integrations

Microsoft Excel Yes 
Microsoft Word Yes 

Pricing Details

$58.94 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Aftersale

Website

aftersale.one/

Vendor Details

Company Name

Majiksoft

Country

United States

Website

majiksoft.com/MajikMaintenance.aspx

Product Features

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

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