Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AfterSale is an all-encompassing CRM tool tailored for field service operations, aimed at optimizing the oversight of Annual Maintenance Contracts (AMCs), technicians, and spare components. It includes functionalities such as live tracking of service requests, effective scheduling and assignment of technicians, and streamlined inventory management for spare parts. The platform's primary goal is to boost operational efficiency and elevate customer satisfaction by equipping teams with tools that foster smooth collaboration between field service personnel and back-office staff. By consolidating service-related information, AfterSale allows organizations to assess performance indicators, guarantee timely service provision, and keep precise records of customer interactions and equipment maintenance histories. Additionally, it enables users to monitor contract specifics, renewal timelines, and service records to ensure prompt support and enhance customer satisfaction. Furthermore, AfterSale CRM empowers users to manage their inventory of spare parts with great efficiency, ensuring that resources are always available when needed. This comprehensive approach helps businesses maintain a competitive edge in the market.

Description

Uncover patterns to address challenges impacting your properties effectively. Assess your team's performance by utilizing customer feedback as a key metric. Experience a clever and user-friendly platform dedicated to property upkeep and enhancing resident contentment. At last, there is a cohesive solution designed to elevate your service quality, enhance customer satisfaction, and boost your Net Operating Income. Achieve tasks in nearly half the time with a streamlined, collaborative, and mobile-friendly platform tailored for maintenance technicians and contractors alike. Continuously measure, assess, and refine your processes to establish a consistent service approach that maximizes your Net Operating Income. Automatically gather and leverage feedback on services rendered, leading to a potential 30% increase in customer satisfaction. Effortlessly share and promote your testimonials along with verifiable service satisfaction ratings with owners, employees, and clients, fostering trust and credibility in your offerings. This comprehensive approach not only enhances operational efficiency but also strengthens your reputation in the marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$58.94 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aftersale

Website

aftersale.one/

Vendor Details

Company Name

CommunityVibe

Founded

2010

Country

United States

Website

comvibe.com/info/

Product Features

Product Features

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance Yes 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Alternatives

Makula Reviews

Makula

Makula Technology

Alternatives

Zed-Service Reviews

Zed-Service

Zed-Axis Technologies
KingsleySurveys Reviews

KingsleySurveys

Grace Hill