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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

Description

PAQATO is an innovative platform designed to enhance the post-purchase experience in ecommerce by turning the delivery process into a key driver of growth and customer interaction through the automation of personalized communications, tracking, and comprehensive analytics. By offering branded, proactive shipping notifications via various channels such as email and SMS, PAQATO ensures that customers are consistently updated on their package status, which not only keeps them engaged but also encourages them to revisit the online store, ultimately leading to increased sales and a decrease in service-related inquiries. Additionally, PAQATO enables merchants to create tailored track and trace pages within their own shop environment, allowing customers to engage with the brand while accessing product recommendations, special offers, and upsell opportunities, all while monitoring their order status—effectively turning delivery updates into opportunities for conversion. Furthermore, the platform provides insightful shipping performance controls and dashboards that enhance transparency around carrier KPIs, transit times, delays, and logistics data, equipping businesses with the tools needed to refine fulfillment strategies and make informed decisions that can lead to better operational efficiency and customer satisfaction. By integrating these features, PAQATO not only optimizes the shipping experience but also fosters long-term relationships between brands and their customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
Microsoft Excel Yes 
Shopify Yes 
Afterbuy No 
Brevo No 
Chatdesk Yes 
Convertway by Unicommerce Yes 
Flip Yes 
Integrate.io Yes 
Judge.me Yes 
KonnectzIT Yes 
Micromerce Yes 
Pandium Yes 
Postscript Yes 
PrestaShop No 
Shoplazza Yes 
Shulex VOC Yes 
Spryker No 
WordPress Yes 
Xentral No 

Integrations

Klaviyo Yes 
Microsoft Excel Yes 
Shopify Yes 
Afterbuy Yes 
Brevo Yes 
Chatdesk No 
Convertway by Unicommerce No 
Flip No 
Integrate.io No 
Judge.me No 
KonnectzIT No 
Micromerce No 
Pandium No 
Postscript No 
PrestaShop Yes 
Shoplazza No 
Shulex VOC No 
Spryker Yes 
WordPress No 
Xentral Yes 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Vendor Details

Company Name

PAQATO

Founded

2015

Country

Germany

Website

www.paqato.com

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

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