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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

Description

Enhance your brand identity with each delivery by utilizing Malomo, a shipment tracking solution tailored for ecommerce businesses to boost repeat orders and minimize customer service inquiries. Transform the order tracking process into a proprietary marketing asset that ensures a seamless brand experience throughout. Gain authority over delivery tracking details and communicate them to your customers through a platform that represents your brand. Create and experiment with distinctive post-purchase interactions and marketing strategies featuring personalized package tracking pages. Cultivate trust, strengthen brand loyalty, and delight customers during their peak engagement moments. Additionally, this approach will significantly cut down on shipping-related support inquiries, ultimately driving more repeat purchases. By focusing on these elements, you can create a more satisfying customer journey that encourages loyalty and repeat business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Klaviyo Yes 
Shopify Yes 
Canopy Yes 
Detrack Yes 
Fera Yes 
Google Analytics No 
Instagram No 
Justuno No 
Kleene Yes 
Loox Yes 
Nosto No 
Pandium Yes 
Quickwork Yes 
ReturnPro Yes 
Shopify Plus No 
Shoplazza Yes 
StarfishETL Yes 
Two Boxes Yes 
Tymely Yes 
Zoho Inventory Yes 

Integrations

Klaviyo Yes 
Shopify Yes 
Canopy No 
Detrack No 
Fera No 
Google Analytics Yes 
Instagram Yes 
Justuno Yes 
Kleene No 
Loox No 
Nosto Yes 
Pandium No 
Quickwork No 
ReturnPro No 
Shopify Plus Yes 
Shoplazza No 
StarfishETL No 
Two Boxes No 
Tymely No 
Zoho Inventory No 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Vendor Details

Company Name

Malomo

Founded

2018

Country

United States

Website

gomalomo.com

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

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