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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

Description

This solution is ideal for shipping and container transport firms that operate across land, sea, and air. If you're interested in enhancing the shipment tracking experience but are concerned about the time and costs typically associated with upgrades, we can help with seamless integration into various Transportation Management Systems (TMS). By implementing an intuitive tracking feature on your website and app, customers can effortlessly monitor their shipments without any complications. There's no need for external links or complex software logins; all it takes is a visit to your website or downloading the app from Google Play or the Apple App Store. Enhance your company's efficiency and service quality by delivering concentrated tracking and visibility solutions to not just your customers, but also your customer service teams and suppliers, creating an integrated experience for all parties involved. With our unique tracking web app system, you can distinguish yourself from your leading competitors and elevate your brand's reputation in the logistics industry. This innovative approach to tracking not only streamlines operations but also fosters stronger relationships with stakeholders.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AmeriCommerce Yes 
Attentive Yes 
CS-Cart Store Builder Yes 
Desktop.com Yes 
Detrack Yes 
Fera Yes 
Heyday AI Yes 
Integrate.io Yes 
Judge.me Yes 
Maropost Marketing Cloud Yes 
Onport Yes 
Pabbly Connect Yes 
Shopify Yes 
Stamped Yes 
StarfishETL Yes 
Two Boxes Yes 
Tymely Yes 
ZenBasket Yes 
Zoho Inventory Yes 
eDesk Yes 

Integrations

AmeriCommerce No 
Attentive No 
CS-Cart Store Builder No 
Desktop.com No 
Detrack No 
Fera No 
Heyday AI No 
Integrate.io No 
Judge.me No 
Maropost Marketing Cloud No 
Onport No 
Pabbly Connect No 
Shopify No 
Stamped No 
StarfishETL No 
Two Boxes No 
Tymely No 
ZenBasket No 
Zoho Inventory No 
eDesk No 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Pricing Details

$350 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Vendor Details

Company Name

Keyura Cloud

Country

United Kingdom

Website

www.keyura.cloud/

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

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