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Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

Description

Descartes Pacejet is an advanced multi-carrier shipping software that integrates tightly with ERP systems to streamline the management of LTL freight, parcel, and wholesale shipments. It offers a comprehensive suite of features including rate shopping across carriers, predictive packing to reduce unexpected surcharges, and scan-pack processes to achieve near-perfect shipping accuracy. The software automates label and paperwork printing to ensure compliance and brand consistency, significantly reducing manual workload. Businesses can configure detailed shipping rules via a pre-built library or custom settings to match specific operational requirements. Interactive dashboards and reports provide real-time insight into shipping costs, labor, and carrier performance metrics. Pacejet’s address validation module helps avoid costly shipping errors and penalties by verifying delivery addresses upfront. Its broad carrier network and robust API integrations ensure reliable connectivity with ERP and warehouse management systems. Trusted by over 800 customers, Descartes Pacejet delivers cost savings, improved efficiency, and faster fulfillment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

UPS Ready Yes 
Attentive Yes 
CS-Cart Store Builder Yes 
Convertway by Unicommerce Yes 
Fera Yes 
Flip Yes 
Integrate.io Yes 
Kechie No 
Kleene Yes 
Micromerce Yes 
Omnisend Yes 
Peaka Yes 
Pinch AI Yes 
Postscript Yes 
Salesforce No 
Shopify Yes 
Shoplazza Yes 
Stackreaction Yes 
StarfishETL Yes 

Integrations

UPS Ready Yes 
Attentive No 
CS-Cart Store Builder No 
Convertway by Unicommerce No 
Fera No 
Flip No 
Integrate.io No 
Kechie Yes 
Kleene No 
Micromerce No 
Omnisend No 
Peaka No 
Pinch AI No 
Postscript No 
Salesforce Yes 
Shopify No 
Shoplazza No 
Stackreaction No 
StarfishETL No 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.pacejet.com

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

3PL

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management Yes 
Warehouse Management No 

Freight

3PL Yes 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management Yes 
International Forwarders Yes 
LTL Management Yes 
Local Forwarders Yes 
Rate Management Yes 
Shipment Tracking Yes 
Truckload Management No 
Warehouse Management No 
Waybills No 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management Yes 
Transportation Management No 

LTL

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management No 

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