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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AfterShip is an AI-driven eCommerce platform that focuses on improving the post-purchase customer journey through smarter order tracking and returns management. The platform connects with over 1,200 carriers worldwide to deliver real-time shipment updates, precise delivery estimates, and proactive notifications for customers. Businesses can create fully branded tracking pages that keep shoppers engaged with their brand even after checkout. AfterShip also helps merchants turn returns into a revenue-saving opportunity by prioritizing exchanges and store credits over refunds. Its automation tools reduce customer service workload by minimizing “Where Is My Order” inquiries while keeping customers informed throughout the delivery process. The platform includes analytics and reporting features that provide detailed insights into order tracking behavior and return patterns. These insights help brands understand how post-purchase interactions impact customer loyalty and lifetime value. AfterShip integrates with major eCommerce platforms and marketplaces, enabling businesses to manage shipments and returns across multiple sales channels. With automation, global carrier support, and AI-powered insights, the platform helps online retailers streamline logistics while enhancing customer satisfaction. Overall, AfterShip enables brands to turn post-purchase moments into opportunities for retention and revenue growth.

Description

Claim refunds and save money effortlessly. Our Free Instant UPS & FedEx Audit Tool allows you to upload your invoices and receive instant results! The best part is that we only take a small percentage of the savings, meaning you won't have to pay anything upfront! We ensure you save money through audits, negotiations, or compliance with carrier agreements, and you only owe us if we successfully recover funds for you. In months where we don’t deliver any refunds, there are zero costs involved. There are no hidden monthly fees or initial payments required. Check out our screenshot for evidence of refunds credited to your shipping account. We prioritize transparency; you can access all your shipment details in one centralized dashboard. Gain insights on your shipping costs and service types which can be beneficial for future negotiations. All your refunds and relevant data are conveniently organized in your dashboard for your review. This way, you can make informed decisions and maximize your savings effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ecwid Yes 
Shopify Yes 
UPS Ready Yes 
WordPress Yes 
BigCommerce No 
Chatdesk Yes 
Desktop.com Yes 
FedEx Ship Manager No 
KonnectzIT Yes 
Magento No 
Maropost Marketing Cloud Yes 
Microsoft Excel Yes 
Onport Yes 
Pabbly Connect Yes 
Pandium Yes 
QuickBooks Online No 
Stackshine Yes 
Stamped Yes 
Workers by Delos Yes 
ZapERP Yes 

Integrations

Ecwid Yes 
Shopify Yes 
UPS Ready Yes 
WordPress Yes 
BigCommerce Yes 
Chatdesk No 
Desktop.com No 
FedEx Ship Manager Yes 
KonnectzIT No 
Magento Yes 
Maropost Marketing Cloud No 
Microsoft Excel No 
Onport No 
Pabbly Connect No 
Pandium No 
QuickBooks Online Yes 
Stackshine No 
Stamped No 
Workers by Delos No 
ZapERP No 

Pricing Details

$11/month
Free Trial No 
Free Version Yes 

Pricing Details

$.01 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AfterShip

Founded

2012

Country

United States

Website

www.aftership.com

Vendor Details

Company Name

Betachon

Founded

2009

Country

United States

Website

www.betachon.com

Product Features

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard No 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management No 

Parcel Audit

Auditing & Claim Filing Services Yes 
Automated Audit Yes 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import Yes 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics No 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

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