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Description

Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.

Description

PersProfile offers insights into the behavioral tendencies, motivations, emotional intelligence, and social skills of individuals in their workplace settings. This assessment draws on contemporary psychological theories and the behavioral analysis frameworks established by renowned figures such as Carl Jung and William Marston, alongside the emotional intelligence research conducted by Peter Salovey and Daniel Goleman. The results of the PersProfile assessment are presented in a user-friendly report format that employs straightforward language and visual aids, utilizing a color-coding system to enhance the understanding of findings. Our behaviors are shaped by a combination of temperament, character, personality, and social roles, which collectively reveal our preferences, needs, and motivations. The reports from PersProfile leverage color as a powerful visual instrument to depict behavioral patterns and subtleties. Specifically, the four primary colors—red, yellow, green, and blue—represent distinct behavior patterns, each characterized by unique and identifiable traits. Through this approach, individuals can gain a deeper awareness of their own behavior as well as that of their colleagues, ultimately fostering improved communication and collaboration in professional environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Afiniti

Founded

2005

Country

United States

Website

afiniti.com

Vendor Details

Company Name

Versus Profile

Founded

1990

Country

Switzerland

Website

versusprofile.com/our-solutions/persprofile/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Product Features

Pre-employment Testing

Aptitude Testing Yes 
Candidate Comparison Yes 
Candidate Management No 
Customizable Tests Yes 
Online Testing Yes 
Personality Testing Yes 
Pre-made Test Library Yes 
Real Time Reporting Yes 
Skill Testing Yes 
Test Authoring No 
Workflow Management No 

Alternatives

Alternatives