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Average Ratings 0 Ratings
Description
Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.
Description
KERV offers an innovative interactive video platform powered by advanced AI and machine learning technologies that generate highly accurate metadata to craft exceptional user experiences for both brands and their audiences, facilitating transformative and seamless commerce. This patented technology not only enhances user engagement but also boosts performance and prolongs the time viewers spend interacting with your brand. By harnessing the power of interactive video, brands can encourage audiences to engage more deeply, unlocking new avenues for connection and interaction. Additionally, the platform allows for the analysis of user-level performance data, enabling the delivery of tailored content that caters to specific interaction patterns. Remarkably, there's no need for extensive video production, as KERV’s platform can accommodate various file formats like mp4 and mov, in addition to numerous tags. Through the capabilities of artificial intelligence and state-of-the-art machine learning, the platform can effortlessly transform existing videos into interactive experiences. It intelligently identifies unique objects within each scene and associates them with customizable titles, descriptions, and external links, ensuring a rich and engaging experience for every viewer. With such features, KERV empowers brands to create compelling narratives that resonate with their target audience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Afiniti
Founded
2005
Country
United States
Website
afiniti.com
Vendor Details
Company Name
KERV Interactive
Founded
2014
Country
United States
Website
kervit.com
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No