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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.

Description

KERV offers an innovative interactive video platform powered by advanced AI and machine learning technologies that generate highly accurate metadata to craft exceptional user experiences for both brands and their audiences, facilitating transformative and seamless commerce. This patented technology not only enhances user engagement but also boosts performance and prolongs the time viewers spend interacting with your brand. By harnessing the power of interactive video, brands can encourage audiences to engage more deeply, unlocking new avenues for connection and interaction. Additionally, the platform allows for the analysis of user-level performance data, enabling the delivery of tailored content that caters to specific interaction patterns. Remarkably, there's no need for extensive video production, as KERV’s platform can accommodate various file formats like mp4 and mov, in addition to numerous tags. Through the capabilities of artificial intelligence and state-of-the-art machine learning, the platform can effortlessly transform existing videos into interactive experiences. It intelligently identifies unique objects within each scene and associates them with customizable titles, descriptions, and external links, ensuring a rich and engaging experience for every viewer. With such features, KERV empowers brands to create compelling narratives that resonate with their target audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Afiniti

Founded

2005

Country

United States

Website

afiniti.com

Vendor Details

Company Name

KERV Interactive

Founded

2014

Country

United States

Website

kervit.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Alternatives